Estee Lauder Counter Manager - M&S Hedge End - 37.5 hours per week

The Estée Lauder Companies Inc.; Ham; Presencial; GBP 25.000 - 38.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies Inc. is seeking an Assistant Counter Manager to support the Store Manager in leading and developing the Sales Associates. You will coach the team, drive customer service excellence and ensure achievement of sales and operational targets at our prestige beauty counter.

Ideal candidates bring proven supervisory experience, a passion for coaching others, and the ability to manage inventory and cash reconciliation within a fast-paced retail environment.

Formación

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Experience with retail point-of-sale software.

Responsabilidades

• Support the Store Manager to lead, coach and develop the team of Sales Associates.
• Drive sales, customer service and operational targets in a fast-paced store setting.
• Provide inspirational leadership and mentorship to staff for consistent performance.

Conocimientos

Retail experience

Cosmetics knowledge

Customer service

Supervisory experience

Coaching/mentoring

Cash handling

Herramientas

POS software

Microsoft Office

Descripción del empleo

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing selfstarter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fastpaced work environment
• Previous experience with retail pointofsale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview