Estates Supervisor

Retirement Villages; Tunbridge Wells; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Pension scheme

Enhanced annual leave

Birthday leave

Reward and recognition schemes

Volunteering and wellbeing days

Plus much more

Job summary

Retirement Villages Group is seeking an Estates Supervisor for Paramount Place in Tunbridge Wells. You will lead a team of Estates Operatives, oversee maintenance and grounds, and ensure high standards of safety and service for residents and visitors.

The role is full-time, 37.5 hours weekly, five days over seven, with on-call duties as required. A hands-on, resident-focused leader who can coordinate tasks and manage resources will thrive.

Qualifications

• Experience in estates, maintenance or facilities.
• Supervisory or team leadership experience.
• Proactive hands-on approach and lead by example.
• Strong organisational and planning skills.
• Good knowledge of maintenance and grounds work.
• COSHH and health & safety awareness.
• Clear communication and teamwork abilities.
• Resident-focused mindset delivering high standards.
• Ability to work across indoor and outdoor environments.

Responsibilities

• Lead and coordinate day-to-day estates operations, scheduling maintenance and grounds work.
• Manage, support and develop a team of Estates Operatives.
• Deliver hands-on maintenance tasks across the village.
• Maintain buildings, fixtures, equipment and grounds to a high standard.
• Regularly test alarm systems and report issues promptly.
• Work with Estates and Facilities teams to ensure prompt repairs.
• Ensure contractors/suppliers meet required standards.
• Monitor supplies and equipment within budget.
• Support emergency procedures and health & safety standards.
• Build positive relationships with residents and colleagues.

Skills

Supervisory experience

Team leadership

Maintenance knowledge

Grounds work

Health & safety

COSHH understanding

Communication skills

Resident-focused approach

Proactive hands-on

Tools

Power tools

Grounds equipment

Job description

Are you hands-on, people-focused and passionate about creating safe, welcoming environments? At Retirement Villages Group, we’re redefining later-life living and are looking for an experienced Estates Supervisor to join our brand-new village, Paramount Place in Tunbridge Wells.

As Estates Supervisor, you will play a key role in ensuring Paramount Place is maintained to the highest standards, creating a safe, attractive and welcoming environment for our residents and visitors.

You will lead and coordinate a team of Estates Operatives while remaining hands‑on yourself, supporting with a wide range of maintenance, repairs and grounds duties. From coordinating daily schedules and overseeing maintenance to ensuring our gardens and outdoor spaces look their best, you will be at the heart of keeping our new village running smoothly.

This is a full‑time, permanent position working 37.5 hours per week, 5 days over 7, with some on‑call responsibilities as required.

What you’ll be doing

• Lead and coordinate day-to-day estates operations, scheduling maintenance and grounds work
• Manage, support and develop a team of Estates Operatives
• Deliver hands‑on general and specialist maintenance tasks across the village
• Maintain buildings, fixtures, equipment and grounds to a high standard
• Regularly test alarm systems and report any issues promptly
• Work closely with the wider Estates and Facilities teams to ensure repairs are completed promptly, either in-house or through approved third‑party suppliers
• Ensure contractors and suppliers complete work to the required standard
• Monitor supplies and equipment, managing requirements within budget
• Support emergency response procedures and maintain high health and safety standards
• Build positive relationships with residents and colleagues, providing a responsive and professional service

What we’re looking for

• Previous experience in an estates, maintenance or facilities environment
• Supervisory or team leadership experience, including planning workloads and managing resources
• A proactive and hands‑on approach, with the ability to lead by example
• Strong organisational and planning skills
• Good practical knowledge of maintenance and grounds work
• A solid understanding of health and safety requirements, including COSHH
• Strong communication skills and the ability to work collaboratively across different teams
• A resident‑focused approach and a commitment to delivering high standards
• The physical ability to carry out a varied role across both indoor and outdoor environments

What we offer

In return, we offer a range of benefits, including:

• Pension scheme
• Enhanced annual leave
• Birthday leave
• Reward and recognition schemes
• Volunteering and wellbeing days
• Plus much more

If you’re looking for a varied, hands‑on role where you can lead a team while making a real difference to a brand-new retirement community, we’d love to hear from you.