Estates Supervisor

Retirement Villages Group; Royal Tunbridge Wells; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Enhanced annual leave

Birthday leave

Volunteering and wellbeing days

Job summary

Retirement Villages Group is seeking an experienced Estates Supervisor for Paramount Place in Tunbridge Wells. You’ll lead a hands-on team, schedule maintenance and grounds work, and ensure high standards across buildings, fixtures and safety systems.

Based at our brand-new retirement village, the role combines supervision with practical maintenance tasks, on-call duties, and a strong focus on resident satisfaction within a supportive Estates and Facilities team.

Qualifications

• Previous experience in an estates, maintenance or facilities environment.
• Supervisory or team leadership experience, including planning workloads and managing resources.
• A proactive and hands-on approach, with the ability to lead by example.
• Strong organisational and planning skills.
• Good practical knowledge of maintenance and grounds work.
• A solid understanding of health and safety requirements, including COSHH.
• Strong communication skills and the ability to work collaboratively across different teams.
• A resident-focused approach and a commitment to delivering high standards.
• The physical ability to carry out a varied role across both indoor and outdoor environments.

Responsibilities

• Lead and coordinate day-to-day estates operations, scheduling maintenance and grounds work.
• Manage, support and develop a team of Estates Operatives.
• Deliver hands-on general and specialist maintenance tasks across the village.
• Maintain buildings, fixtures, equipment and grounds to a high standard.
• Regularly test alarm systems and report any issues promptly.
• Work closely with the wider Estates and Facilities teams to ensure repairs are completed promptly, either in-house or through approved third-party suppliers.
• Ensure contractors and suppliers complete work to the required standard.
• Monitor supplies and equipment, managing requirements within budget.
• Support emergency response procedures and maintain high health and safety standards.
• Build positive relationships with residents and colleagues, providing a responsive and professional service.

Skills

Estates leadership

Maintenance planning

Grounds maintenance

COSHH awareness

Health & safety

Team supervision

Budget management

Resident relations

Job description

Are you hands-on, people-focused and passionate about creating safe, welcoming environments? At Retirement Villages Group, we’re redefining later-life living and are looking for an experienced Estates Supervisor to join our brand-new village, Paramount Place in Tunbridge Wells.As Estates Supervisor, you will play a key role in ensuring Paramount Place is maintained to the highest standards, creating a safe, attractive and welcoming environment for our residents and visitors.You will lead and coordinate a team of Estates Operatives while remaining hands-on yourself, supporting with a wide range of maintenance, repairs and grounds duties. From coordinating daily schedules and overseeing maintenance to ensuring our gardens and outdoor spaces look their best, you will be at the heart of keeping our new village running smoothly.This is a full-time, permanent position working 37.5 hours per week, 5 days over 7, with some on-call responsibilities as required.What you’ll be doingLead and coordinate day-to-day estates operations, scheduling maintenance and grounds workManage, support and develop a team of Estates OperativesDeliver hands-on general and specialist maintenance tasks across the villageMaintain buildings, fixtures, equipment and grounds to a high standardRegularly test alarm systems and report any issues promptlyWork closely with the wider Estates and Facilities teams to ensure repairs are completed promptly, either in-house or through approved third-party suppliersEnsure contractors and suppliers complete work to the required standardMonitor supplies and equipment, managing requirements within budgetSupport emergency response procedures and maintain high health and safety standardsBuild positive relationships with residents and colleagues, providing a responsive and professional serviceWhat we’re looking forPrevious experience in an estates, maintenance or facilities environmentSupervisory or team leadership experience, including planning workloads and managing resourcesA proactive and hands-on approach, with the ability to lead by exampleStrong organisational and planning skillsGood practical knowledge of maintenance and grounds workA solid understanding of health and safety requirements, including COSHHStrong communication skills and the ability to work collaboratively across different teamsA resident-focused approach and a commitment to delivering high standardsThe physical ability to carry out a varied role across both indoor and outdoor environmentsWhat we offerIn return, we offer a range of benefits, including:Pension schemeEnhanced annual leaveBirthday leaveReward and recognition schemesVolunteering and wellbeing daysPlus much moreIf you’re looking for a varied, hands-on role where you can lead a team while making a real difference to a brand-new retirement community, we’d love to hear from you.Apply below to find out more about the role and join us at Paramount Place!