Estates Operative (Maintenance)

Retirement Villages Group Ltd; East Grinstead; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for training and development

Supportive working environment

Job summary

A retirement village group in East Grinstead is seeking an Estates Operative (Maintenance) to maintain and enhance the facilities. This hands-on role requires plumbing or carpentry skills and offers a supportive work environment with opportunities for professional growth. Responsibilities include maintenance, compliance checks, and providing resident support. Competitive salary and benefits are included.

Qualifications

• Trade skill in plumbing or carpentry required.
• D1 driving licence or willingness to train.
• Strong customer service skills, with empathy.

Responsibilities

• Carry out planned and reactive maintenance across the village.
• Inspect and maintain fixtures, fittings, and equipment.
• Provide out-of-hours emergency cover.

Skills

Plumbing skills

Carpentry skills

Problem-solving skills

Customer service

Communication skills

Physical stamina

Job description

Our mission here at Retirement Villages, is to create thriving environments where residents can remain independent, healthy, and connected while enjoying the things that matter most to them.

We are seeking an Estates Operative (Maintenance) to join our friendly team at Charters Village. This is a hands-on role where you will help to maintain and enhance our buildings and outdoor spaces, ensuring they are safe, well-kept, and enjoyable for residents, visitors, and colleagues.

Key Responsibilities

• Carrying out planned and reactive maintenance across the village (plumbing, carpentry, decorating, drainage, general repairs).
• Inspecting and maintaining fixtures, fittings, and equipment, promptly reporting and resolving issues.
• Testing and maintaining alarm systems, ensuring safety and compliance at all times.
• Supporting with seasonal tasks such as clearing paths and gritting during winter.
• Conducting and recording weekly and monthly compliance checks.
• Providing out-of-hours emergency cover on a rota basis.
• Driving the village minibus to support residents with outings and appointments.
• Upholding health and safety standards, including COSHH compliance.
• Working collaboratively with colleagues to deliver excellent resident service and support the wider team.

About You

• A trade skill in plumbing or carpentry (or extensive relevant maintenance experience).
• A D1 driving licence (or willingness to undertake training).
• Good problem-solving skills and ability to prioritise tasks.
• Strong customer service and communication skills, with empathy and respect for residents.
• Physical stamina to meet the demands of the role.
• A commitment to team working, safety, and continuous improvement.

Our Values

• Age Well - creating a world where everyone has the opportunity to age well.
• Community - building the power of community.
• Keep Improving - always looking for ways to do better.
• Invest Wisely - treating every penny as if it were our own.
• Planet Positive - acting responsibly to support our environment.
• One Team - supporting each other to succeed together.

What We Offer

• A rewarding role where your work makes a real difference to people's lives.
• A supportive and inclusive working environment.
• Opportunities for training, development, and professional growth.
• Competitive salary and benefits package.