Estates Coordinator

Cluttons; Reading; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holidays

Enhanced auto enrolment pension

Life assurance

Cycle to work

Private medical insurance

Employee Assistance Programme

Remote GP app

Discounts at retailers

Family & wellbeing policy

Flexible benefits

Job summary

Cluttons in Reading is seeking an Estates Coordinator to support the Estates management team, Surveyors and Treasury with administration and client advisory duties on estates management.

You will handle internal and external enquiries, assist with notices to quit, rent reviews, vendor details, and client reporting, while developing your estates management experience and administration skills.

Qualifications

• A-Level education or equivalent professional experience.
• Proficient in MS Word, PowerPoint and Excel.

Responsibilities

• Responding to enquiries from internal & external clients including liaising with landlords and tenants.
• Providing support to the Surveyors with their day-to-day administration tasks.
• Processing document handover packs in database.
• Support Surveyors to complete notices to quit (NTQs).
• Support Surveyors to carrying out thorough rent reviews aligned with service level agreements and business processes.
• Liaising with landlords and suppliers to amend/create vendor details.
• Analysing and manipulating data from the client database(s).
• Dealing with applications for landlords consents, with reference to lease conditions, liaising with external consultants and solicitors where necessary.
• A point of contact in respect of property issues and projects for the client.
• Preparing client reports on a regular basis in accordance with client requests both ad hoc and structured.
• Ensure delivery of service by generating effective working relationships with other members of the team.
• Day to day administration tasks including but not limited to filing, post, and scanning.
• Verify / cleanse current landlord / vendor details.

Education

A-Level education or equivalent professional experience

Tools

MS Word

PowerPoint

Excel

Job description

• Processing document handover packs in database

As an Estates coordinator, your main responsibility will be to provide the Estates management team, the Surveyors and Treasury function with the required level of support to advise existing corporate clients on estates management. You will have the ability to develop your role and extend your estates management experience and administration skills.

Responsibilities

• Responding to enquiries from internal & external clients including liaising with landlords and tenants
• Providing support to the Surveyors with their day-to-day administration tasks
• Processing document handover packs in database
• Support Surveyors to complete notices to quit (NTQs)
• Support Surveyors to carrying out thorough rent reviews aligned with service level agreements and business processes
• Liaising with landlords and suppliers to amend/create vendor details
• Analysing and manipulating data from the client database(s)
• Dealing with applications for landlords consents, with reference to lease conditions, liaising with external consultants and solicitors where necessary
• A point of contact in respect of property issues and projects for the client
• Preparing client reports on a regular basis in accordance with client requests both ad hoc and structured
• Ensure delivery of service by generating effective working relationships with other members of the team
• Day to day administration tasks including but not limited to filing, post, and scanning
• Verify / cleanse current landlord / vendor details

Requirements

Skills and Experience

• A-Level education or equivalent professional experience

Essential Experience

• Proficient in the use of MS Word, PowerPoint and Excel

Benefits

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.