Estates & Community Safety Lead - Fixed-Term

Midland Heart Ltd; Park Central; On-site; GBP 25,000 - 35,000; Full time

Job summary

Midland Heart Ltd invites applications for an Estates Officer on a Fixed-Term Contract to 31 March 2027. The role delivers high-quality estate management to tenants and reduces risks to residents and assets.

You will oversee safety-focused management of spaces, attend to abandonments and pest control, and maintain strong relationships with customers to support tenancy duration and service improvement.

Qualifications

• Experience working within housing management, estate management or a similar property-based role, with responsibility for managing a geographical patch, portfolio or group of properties.
• Experience managing estate or environmental services, such as grounds maintenance, communal cleaning, fly-tipping, pest control or other neighbourhood/estate-related issues.
• Experience working with external agencies or partner organisations, such as Local Authorities, the Police, contractors or other community partners, to resolve property, estate or community-related issues.
• Experience supporting building and/or estate safety activities, such as fire safety actions, property or estate inspections, site walkarounds, health and safety checks or monitoring compliance actions.

Responsibilities

• Oversee the management of all communal and non-communal spaces with a focus on safety and performance, managing our contracts
• Proactively manage abandonments, pest and vermin treatments and estate improvements
• Oversee Health and Safety functions including managing emergency response plans and fire risk actions
• Form effective relationships with customers to maximise the duration of their tenancy from sign-up to termination
• Collaborate with customers in order to shape, develop and continually improve our services

Job description

Midland Heart Ltd invites applications for an Estates Officer on a Fixed-Term Contract to 31 March 2027. The role delivers high-quality estate management to tenants and reduces risks to residents and assets.

You will oversee safety-focused management of spaces, attend to abandonments and pest control, and maintain strong relationships with customers to support tenancy duration and service improvement.