Estate Services Coordinator: Operations & Reporting

City of London Corporation; Greater London; Hybrid; GBP 39,000 - 44,000; Full time

Job summary

The City of London Corporation is seeking an Estate Services Coordinator to support estate services across housing estates. You will monitor operational systems, generate performance reports, and ensure environments are safe, clean and well-maintained.

You will work with the Estate Services Manager, handle admin tasks, maintain records, and ensure timely delivery within SLAs and KPIs. DBS basic required; 35 hours weekly, 08:00-16:00, London weighting included.

Qualifications

• Strong digital and ICT skills including Excel for reporting.
• Experience maintaining accurate records and managing workloads.
• Ability to work independently and collaboratively within SLAs/KPIs.
• Knowledge of estate services legislation including health and safety, fire safety, COSHH.

Responsibilities

• Monitor and support operational systems (caretaking and inspection).
• Produce regular performance reports and track actions.
• Conduct research, data gathering and analysis for service improvement.
• Handle admin tasks: print/digital materials, stock orders, PO raising, meetings.

Skills

Digital skills

Excel reporting

Office proficiency

Communication skills

Interpersonal skills

Customer service

Independent work

Tools

Excel

Microsoft Office

Business systems

Job description

The City of London Corporation is seeking an Estate Services Coordinator to support estate services across housing estates. You will monitor operational systems, generate performance reports, and ensure environments are safe, clean and well-maintained.

You will work with the Estate Services Manager, handle admin tasks, maintain records, and ensure timely delivery within SLAs and KPIs. DBS basic required; 35 hours weekly, 08:00-16:00, London weighting included.