Estate Services and Open Spaces Manager

London and Quadrant Housing Trust; Greater London; Hybrid; GBP 57,000 - 63,000; Full time

Job summary

London and Quadrant Housing Trust is seeking an experienced Estate Services and Open Spaces Manager to lead a skilled team in delivering resident-focused services. You will shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home.

The role requires extensive contract management experience, leadership ability, and strong budgeting and stakeholder skills to drive continuous service improvement across London.

Qualifications

• Extensive contract management experience, including managing high-value contracts and procurement activity.
• Strong knowledge of estate management, open spaces, service charge legislation and leasehold requirements.
• Proven ability to engage residents and co-create practical solutions to improve services.
• Excellent leadership and people management skills in a complex service environment.
• Strong commercial, communication and stakeholder management skills, with budget management experience.
• Ability to manage large data sets, finance information and provide accurate service charge information.

Responsibilities

• Inspire and lead a talented team delivering resident-focused services.
• Shape thriving neighbourhoods and strengthen communities.
• Ensure shared spaces are well-maintained and places residents are proud to call home.

Skills

Estate management

Contract management

Leadership

Stakeholder management

Budgeting

Data analysis

Communication

Job description

Title: Estate Services and Open Spaces Manager

Contract Type: Permanent, full time 35 hours per week

Salary: £57,094 per annum to £63,032 per annum (London weighted salary) Dependent on Experience

Grade: 10

Reporting Office: London, Stratford

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office.

Closing Date: 15th November 2026 at 11pm

We’re looking for an experienced Estate Services and Open Spaces Manager to inspire a talented team and deliver outstanding, resident-focused services. You’ll shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home.

What you’ll bring:

• Extensive contract management experience, including managing high-value contracts, contractors, consultants and procurement activity.
• Strong knowledge of estate management, open spaces, service charge legislation, leasehold requirements and the wider regulatory environment.
• Proven ability to engage residents, co-create practical solutions and continuously improve services at quality and pace.
• Excellent leadership and people management skills, with experience developing and motivating teams within a complex service environment.
• Strong commercial, communication and stakeholder management skills, with the ability to manage budgets, deliver value for money and explain complex information clearly.
• You will be able to manage large sets of data, finance information and provide accurate service charge information.

From £57,094 per annum (London weighted salary) Salary starting from £49,502 per annum (Regional salary), dependant on experience