Estate Manager

JR United Kingdom; Slough; On-site; GBP 45,000 - 65,000; Full time

Job summary

A prestigious Property & Asset Management company seeks an experienced Residential Building/Estate Manager for a premium residential development. The role requires overseeing operations, fostering exceptional service, and managing a team while engaging with high-net-worth clients. Ideal candidates will possess a strong background in property management and outstanding communication skills.

Qualifications

• Minimum 3 years' experience in a similar role.
• Solid understanding of residential property management principles.
• Proven ability to engage and support high-net-worth individuals.

Responsibilities

• Manage daily building operations for a high-end residential development.
• Lead, train, and support an on-site team of 11 staff members.
• Monitor financial metrics and budgets to ensure property health.

Skills

Communication

Interpersonal skills

Relationship management

Attention to detail

Education

IOSH or NEBOSH certification

Job description

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Dove & Hawk are partnering with a prestigious Property & Asset Management company based in Central London to recruit an experienced Residential Building/Estate Manager. This opportunity is based at a high-end residential development in South Kensington and is ideal for a professional with 3+ years of experience in a similar role, particularly someone familiar with servicing high-net-worth individuals (HNWI) in Prime Central London.

Key Responsibilities:

• Manage all aspects of daily building operations, including front desk, communal cleaning, maintenance, and resident services for a 52-unit property with gardens.
• Foster a positive working environment that emphasizes exceptional service, attention to detail, and strong team collaboration.
• Develop and execute operational strategies to meet performance and profitability goals.
• Monitor financial metrics, budgets, and expenditures to ensure fiscal health.
• Maintain full compliance with health, safety, and licensing regulations.
• Conduct routine inspections to uphold high standards of cleanliness, safety, and presentation.
• Handle resident queries, feedback, and complaints with professionalism and efficiency.
• Lead, train, and support an on-site team of 11 staff members.
• Collaborate across departments to maximize occupancy and revenue.
• Build and maintain strong relationships with residents, service providers, and partners.
• Stay informed on industry developments, community trends, and best practices to enhance the resident experience.

Candidate Requirements:

• Minimum of 3 years’ experience in a similar Estate/Building Manager position.
• Outstanding written and verbal communication skills.
• Solid understanding of residential property management principles and regulations.
• Excellent interpersonal and relationship management skills.
• Proven ability to engage and support HNWI with discretion and professionalism.
• IOSH or NEBOSH certification is advantageous, though not essential.

Salary & Hours:

• Monday to Friday, 9am–5pm (no weekend work required)

If you're an experienced Residential Building or Estate Manager seeking a new challenge within the Prime Central London market, apply now or contact Matthew Squirrell at Dove & Hawk quoting reference: 11055.