Estate Manager

JR United Kingdom; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious commercial real estate investment firm seeks an Estate Manager for a high-profile office building in Cardiff. This role involves being the on-site representative for ownership, enhancing tenant experience, and collaborating with a top-notch property management team to drive asset value.

Qualifications

• Experience in front-of-house, hospitality, or property management role within commercial real estate.
• Detail-oriented with a passion for service excellence and operational efficiency.
• Polished, professional communicator capable of representing asset ownership.

Responsibilities

• Act as the primary point of contact for tenants, fostering a premium front-of-house experience.
• Collaborate with property management to align building operations with ownership goals.
• Deliver market intelligence and insights to guide asset strategy and tenant attraction.

Skills

Communication

Operational Excellence

Tenant Engagement

Relationship Management

Job description

Social network you want to login/join with:

? Location: Cardiff - based on site

? Client: Commercial and Residential Real Estate Investor

We are partnering with a prestigious commercial real estate investment firm to hire a Estate Manager for a newly acquired, high-profile office building in Cardiff. This is a unique opportunity to be the on-site representative for ownership, delivering exceptional service standards and driving asset performance in collaboration with a best-in-class property management team.

This position is ideal for someone who thrives in a client-facing, service-led environment and has experience in commercial real estate, front-of-house operations, or tenant engagement. You will play a crucial role in fostering tenant relationships, ensuring operational excellence, and supporting long-term asset value.

? Key Responsibilities:

• Tenant Experience: Act as the primary point of contact for tenants, creating a premium front-of-house experience and cultivating a thriving occupier community.
• Operational Oversight: Collaborate with the property management team to align building operations with ownership goals and maintain best-in-class service standards.
• Leasing & Market Engagement: Support leasing activity, contribute to tenant attraction strategies, and maintain a strong presence in the local commercial market.
• Stakeholder Coordination: Build and nurture relationships with brokers, agents, and occupiers to support tenant retention and asset performance.
• Reporting & Market Intelligence: Deliver actionable insights on local market trends, occupier demands, and competitor activity to guide asset strategy.
• Community Activation: Promote the brand of the asset through curated events and initiatives that create a vibrant and engaging workplace environment.

What We’re Looking For:

• Experience in a front-of-house, hospitality, or property management role within commercial real estate.
• A polished, professional communicator who can confidently represent asset ownership.
• Detail-oriented with a passion for service excellence and operational efficiency.
• Familiarity with the Cardiff commercial property market and a strong network of local contacts is advantageous.
• A collaborative team player who can effectively coordinate across multiple stakeholders, including asset managers, property managers, and tenants.

This role reports directly to senior stakeholders and offers an exceptional platform for someone looking to step into a strategic, high-impact role in asset management. If you're ready to be the face of a landmark commercial building in Cardiff and want to help shape the tenant experience, we’d love to hear from you.