Regional Estate Manager

Scoffs Group; Essex; Remote; GBP 35,000 - 55,000; Full time

Job summary

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Regional Estate Manager to oversee and optimize their estate portfolio. This role involves ensuring compliance, managing contractors, and providing support to store teams. The ideal candidate will have a background in property management and strong communication skills, contributing to a dynamic team environment.

Benefits

Development opportunities

Impact across a large estate

Supportive team environment

Qualifications

• Proven experience managing maintenance or estates, preferably in retail or hospitality.
• Knowledge of commercial property compliance and health & safety.
• Organised, detail-focused, and capable of working independently.

Responsibilities

• Maintain and manage Access Maintain for property records.
• Conduct store inspections and manage health & safety compliance.
• Support refurbishments, openings, and closures of properties.

Skills

Communication

Stakeholder Management

Problem Solving

Detail-oriented

Education

Background in property/facilities management

Experience in hospitality or related field

Tools

Microsoft Office

Access Maintain

Zendesk

Job description

Job Title: Regional Estate Manager

Location: Remote (with travel to stores and offices as required)

Employment Type: Full-Time

About Us

Scoffs Group is proud to be the UK’s largest Costa Coffee franchise, operating a rapidly growing estate of stores across the country. We are passionate about delivering exceptional customer experiences and creating inspiring environments for our teams and customers.

The Role

We’re looking for a Regional Estates Manager to join our dynamic Property Team. In this role, you'll be at the heart of managing and optimising our estate portfolio, ensuring our stores remain safe, compliant, and in great condition. From coordinating contractors and supporting store teams to managing property systems and leading inspections.

Key Responsibilities

• Property System Management: Maintain and manage Access Maintain (our property system), ensuring accurate records for all maintenance and statutory checks.

• Store Support: Be the go-to person for store teams on property-related matters, offering guidance and training.

• Contractor Coordination: Work with the Head of Property to optimise contractor performance and reduce costs.

• Estate Monitoring: Conduct store inspections, manage Red List items, and ensure health & safety compliance.

• Projects: Support refurbishments, openings, and closures, taking ownership of properties as they transition into the estate.

• Reporting & Admin: Prepare reports, manage documentation, and assist in budget planning and spend analysis.

• Process Improvement: Contribute to the ongoing development of efficient and compliant property procedures.

Essential Qualifications & Experience:

• Background in property/facilities management, hospitality, or related field.

• Proven experience managing maintenance or estates, preferably in retail or hospitality.

• Strong communication and stakeholder management skills.

• Proficient in Microsoft Office and property software (e.g., Access Maintain, Zendesk).

• Knowledge of commercial property compliance and health & safety.

• Organised, detail-focused, and capable of working independently.

Personal Traits:

• Passionate about service and coaching others.

• Approachable, reliable, and flexible.

• Proactive problem-solver with a “can-do” attitude.

• Honest, enthusiastic, and a strong team player.

• Comfortable leading others and influencing outcomes.

Why Scoffs Group?

• Be part of a fast-growing franchise with exciting development opportunities.

• Make a real impact across a large and diverse estate.

• Work within a supportive and ambitious team.

How to Apply

If you're ready to take the next step in your property career and help shape the future of our stores, we’d love to hear from you.

Apply now with your CV and a brief cover letter explaining why you're a great fit for the role.