Estate Enhancement Operative

Enfield Council; Enfield; On-site; GBP 25,000 - 32,000; Full time

Job summary

Enfield Council is seeking an Estate Enhancement Operative responsible for delivering maintenance services in the community. This role involves enhancing external and internal housing areas, ensuring customer-focused service, and collaborating with various stakeholders for improvement initiatives. The position encourages professional growth and offers attractive benefits including annual leave and pension plans.

Benefits

Local Government Pension Scheme

Up to 32 days annual leave

Flexible working arrangements

Interest-free season ticket loan

Career development opportunities

Employee Assistance Programme

Health and leisure discounts

Paid sabbatical for Social Workers

Qualifications

• Experience in estate maintenance and enhancement roles.
• Strong communication skills and team collaboration ability.

Responsibilities

• Conduct internal and external enhancement works on housing stock.
• Collaborate with stakeholders for improvement projects.
• Support the caretaking service with maintenance tasks.

Skills

Customer service

Team collaboration

Job description

Job Title: Estate Enhancement Operative

Responsible for carrying out internal and external enhancement works within the Council’s Housing stock to the agreed service standard/specification.

The post holder will act as the first point of contact for residents in the Neighbourhood, ensuring a customer-focused service in line with best value.

The post holder will work as part of a team or individually, providing services to our customers.

Key Responsibilities include:

1. Operational tasks related to estate enhancement works including external/internal maintenance, vulnerable and shared garden enhancement, fire signage installations, and basic handyman works.
2. Support the caretaking service with estate improvement projects.
3. Stakeholder Collaboration: Collaborate with internal colleagues, contractors, and external organisations to deliver enhancement initiatives.

If you would like to know more about the role, please contact Nic Sollis at [emailprotected] for an informal discussion.

If you have any difficulties accessing this information, please contact Vickie McGrath at 0208 132 1053 or [emailprotected].

We do not see your name or title when shortlisting your application. This is part of our efforts to build a more talented and diverse workforce. Please do not include your name on your CV or Statement. Your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification, will determine your shortlisting for an interview.

We are passionate about our people and how we deliver services to our community in Enfield. We encourage a culture that puts our customers at the heart of everything we do — by empowering our people to work together, be open, honest, and respectful, take responsibility, and listen and learn. If you value these behaviors, we’d love to hear from you. We are also open to discussing flexible working arrangements; click here to find out more.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme.
• Up to 32 days of annual leave, depending on grade and length of service, plus eight public holidays and an extra day off at Christmas.
• A blend of remote and office-based working for most roles.
• Interest-free season ticket loan repayable over three or ten months.
• Opportunities for career development and learning through various training courses and methods.
• Employee Assistance Programme offering advice and counselling services, available to staff and their families.
• Health and leisure discounts, and tax-free bikes for work.
• One month's paid sabbatical for registered Social Workers in Children's Social Care.

Note: We reserve the right to close this vacancy once a sufficient number of applications are received. Please submit your application promptly. If you have applied for this role within the past 6 months, your application will not be considered again.

Meridian Water: A major 20-year regeneration programme led by Enfield Council, bringing 10,000 homes and 6,000 jobs to Enfield, next to the Lee Valley Regional Park.