Estate Assistant

The Guinness Partnership; Crewe; On-site; GBP 20,000 - 23,000; Full time

Job summary

The Guinness Partnership is hiring an Estate Assistant to join the Estates Team in Crewe. This full-time, permanent role focuses on gardening, grounds maintenance, and cleaning of internal communal areas across Crewe and surrounding areas.

You will act as the on-site face of Guinness, building strong relationships with residents, colleagues and contractors. You should bring proven grounds maintenance experience, lawn and plant care knowledge, and a strong commitment to customer service and

Qualifications

• Proven experience delivering grounds maintenance across various sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and with limited supervision.
• Knowledge of Health & Safety legislation, COSHH and PPE.

Responsibilities

• Carry out high-quality gardening, grounds maintenance and cleaning of internal communal areas.
• Ensure all work meets agreed standards and keeps outdoor spaces tidy and welcoming.
• Build positive relationships with residents, colleagues and contractors as the on-site Guinness representative.
• Report responsive repairs, fly-tipping, graffiti and safeguarding concerns to maintain safe communities.

Skills

Grounds maintenance

Lawn care

Shrub & plants

Customer service

H&S knowledge

Teamwork

Job description

The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening and grounds maintenance.

We have an opportunity for an Estate Assistant to join our dedicated team, working across Crewe and the surrounding areas on a full-time, permanent basis.

In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for.

As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities.

What we are looking for

We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.