Estate Assistant

The Guinness Partnership; Crawley; On-site; GBP 20,000 - 30,000; Full time

Job summary

CIH International Housing Group is looking for an experienced Estate Assistant in Crawley to deliver high-standard grounds maintenance and cleaning services in communal areas.

The ideal candidate will have experience in grounds maintenance, an understanding of Health & Safety regulations, and a commitment to customer satisfaction. A full UK driving licence is required.

The role is permanent and full-time, crucial for providing quality estate services to residents.

Qualifications

• Experience delivering grounds maintenance across a variety of sites.
• Knowledge of shrub maintenance and plant care.
• Demonstrated high levels of customer satisfaction.
• Ability to work according to Health & Safety requirements.
• Capability to work independently with minimal supervision.
• Understanding Health & Safety legislation, including COSHH.
• Possession of a full UK driving licence.

Responsibilities

• Deliver high-standard grounds maintenance and cleaning services.
• Maintain internal communal areas and external spaces.
• Provide access for contractors and report necessary repairs.

Skills

Grounds maintenance experience

Knowledge of lawn care

Customer satisfaction

Physical work capability

Teamwork and independence

Health & Safety knowledge

UK driving licence

Job description

Job Description

Our Estate Teams are essential to delivering great homes to Guinness residents. They work hard to provide a high-quality estate service covering cleaning, gardening & grounds maintenance.

We have a new opportunity for an Estate Assistant to join our team on a permanent, full-time basis, covering Crawley and the surrounding areas. You will be responsible for delivering a high standard of grounds maintenance, gardening, and cleaning services, ensuring work is completed to agreed standards. This will include the cleaning of internal communal areas as well as maintaining external spaces to ensure they remain safe and well presented.

As a representative of Guinness, you will work closely with residents, contractors, and colleagues. You will support the smooth running of our estates by providing access where required and reporting responsive repairs, fly-tipping, graffiti and any safeguarding concerns.

What we are looking for

As a resident-focused organisation, we place equal importance on how we deliver our services as we do delivering the service. We are seeking an experienced Estate Assistant who combines practical skills with excellent customer service and a genuine commitment to going the extra mile for residents.

You will be able to demonstrate the following essential skills and experience:

• Experience delivering grounds maintenance across a range of sites and garden environments
• Knowledge and experience of lawn care, shrub maintenance, and plant care
• Evidence of achieving high levels of customer satisfaction
• Ability to undertake physical work in accordance with Health & Safety requirements
• Capability to work effectively as part of a team and independently with minimal supervision
• Knowledge of Health & Safety legislation, including COSHH and the use of PPE
• A full UK driving licence

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

Please apply with an up-to-date CV today.