Estate Assistant

The Guinness Partnership; Aylesbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Guinness Partnership is seeking an Estate Assistant to join the Estates Team, working across Aylesbury and surrounding areas on a full-time, permanent basis. You will perform gardening, grounds maintenance and cleaning of internal communal areas, ensuring standards are met and outdoor spaces are welcoming.

As the on-site representative, you will foster positive relationships with residents, colleagues and contractors.

Qualifications

• Proven grounds maintenance across various sites.
• Customer service experience in resident-facing roles.
• Knowledge of Health & Safety guidelines (COSHH/PPE) preferred.
• Able to work physically and to regulations.

Responsibilities

• Carry out high-quality gardening and grounds maintenance at multiple sites.
• Clean internal communal areas to a high standard.
• Represent Guinness on-site, building relationships with residents and contractors.

Skills

Grounds maintenance experience

Customer service

Health & Safety awareness

Teamwork

Job description

The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening and grounds maintenance., We have an opportunity for an Estate Assistant to join our dedicated team, working across Aylesbury and surrounding areas on a full-time, permanent basis. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities.

We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.