Essex Store Leader: Transformation & Growth

Marks and Spencer; Cheshunt; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Staff discount

Bonus scheme

Pension scheme

Training programmes

Wellbeing support

Volunteer day

Job summary

Marks & Spencer is hiring a Store Manager to own the full operation across the Essex Area, leading with confidence and building high-performing teams. You’ll set the pace in a fast-changing retail environment and drive the retail plan to ensure customers love to shop and colleagues are proud to work here.

You’ll lead from the front, coach managers, and use data to unlock opportunities, delivering profit, service, and efficiency.

Qualifications

• A proven leader of large teams in a fast-paced retail environment.
• Strong on planning, performance management and resilience.
• Confident using digital tools, data and systems to make better decisions.

Responsibilities

• Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
• Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Job description

Marks & Spencer is hiring a Store Manager to own the full operation across the Essex Area, leading with confidence and building high-performing teams. You’ll set the pace in a fast-changing retail environment and drive the retail plan to ensure customers love to shop and colleagues are proud to work here.

You’ll lead from the front, coach managers, and use data to unlock opportunities, delivering profit, service, and efficiency.