ERP Change Manager

JR United Kingdom; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the UK is seeking a seasoned Change Manager to drive the successful deployment of an ERP across multiple European business units. This role involves planning change management, facilitating training, and embedding new practices to ensure smooth transitions and high user adoption. The ideal candidate will have extensive ERP program experience, strong stakeholder management skills, and the ability to analyze and improve adoption strategies.

Qualifications

• Proven experience managing change in large ERP programmes.
• Strong understanding of ADKAR and other change management frameworks.
• Excellent communication skills across all business levels.

Responsibilities

• Lead change management planning and execution for ERP implementation.
• Design and roll out communication and training plans.
• Conduct change readiness assessments and define KPIs.

Skills

Change Management

Communication

Stakeholder Management

Analytical Mindset

Tools

Microsoft D365 F&O

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.