ERP Application Support Analyst

ZipRecruiter; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a prominent UK business as an Application Support Analyst ERP. In this role, you will collaborate with stakeholders, configuring and supporting key applications while enhancing business processes. Your expertise will help bridge the gap between business needs and technical solutions, creating a collaborative workplace.

Qualifications

• Experience as a Solutions or Applications Engineer.
• Hands-on with Microsoft Power Platform.
• Experience in ERP configuration and support.

Responsibilities

• Configure and support ERP and related systems.
• Provide 2nd-line technical support and resolve issues.
• Develop technical documentation and deliver training.

Skills

Problem-solving

User Experience (UX)

Collaboration

Tools

Microsoft Power Platform

Eque2

Unit4

Dynamics

SAGE

Job description

Job Description

Join a leading UK business with a strong presence across Scotland, the South of England, and the Midlands. Known for exceptional build quality and sustainable developments, this organisation is also investing heavily in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment.

The Role:
As an Application Support Analyst ERP, you'll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user-friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions.
You'll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This is more than just support; it's about delivering solutions that make life easier for users across the business.

What You'll Do:

• Configure and support ERP and related systems
• Collaborate with product teams and stakeholders to improve business processes
• Develop technical documentation and deliver training
• Provide 2nd-line technical support and resolve issues
• Contribute to product demos and system enhancements
• Stay current with emerging technologies

What You'll Bring:

• Experience as a Solutions or Applications Engineer
• Hands-on experience with Microsoft Power Platform
• Strong UX and problem-solving skills
• ERP configuration and support experience (e.g. Eque2, Unit4, Dynamics, SAGE)
• Knowledge of Agile/Scrum methodologies
• Familiarity with IT infrastructure, cloud, and cybersecurity is a plus

Apply Now
Send your CV to [e-mail] or call 07471353279

Please note: Applicants must have the permanent right to work in the UK.
Our client is committed to building an inclusive, diverse workplace where everyone can thrive.