ER Manager

Churchill Group; Newcastle upon Tyne; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

33 days holiday

Life assurance

GP access 24/7

Wellbeing support

Volunteer days

Job summary

Churchill Group is seeking an experienced Employee Relations Manager to provide expert leadership in delivering ER solutions across our specialist businesses. Reporting to the Head of HR, you’ll lead a team of ER professionals, ensuring legally compliant and commercially sound advice while driving continuous improvement.

You will coach and empower dispersed teams, oversee high-risk cases, and collaborate with stakeholders to shape people strategies that align with business goals.

Qualifications

• Strong knowledge of UK employment law and complex ER matters.
• Experience leading high-volume ER activity in a large multi-site organisation.
• Experience with TUPE transfers and organisational change.
• Coaching-led leadership style.
• Excellent stakeholder management at all levels.

Responsibilities

• Provide coaching, mentoring and support while empowering team members to make decisions independently.
• Oversee complex, high-risk employee relations cases requiring escalation.
• Advise on disciplinary, grievances, absence management, performance, redundancy and organisational change matters.
• Manage TUPE transfers, including both incoming and outgoing transitions.
• Handle complex industrial relations matters, including trade union engagement.
• Review casework quality and implement robust audit and quality assurance processes.
• Support Employment Tribunal preparation, ACAS matters and data requests where required.
• Use ER data to provide insights for informed decision-making.

Skills

Leadership

Stakeholder management

Employment law

TUPE experience

Coaching

Education

Human Resources degree

Job description

Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise. Reporting to the Head of HR, you’ll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement. As a trusted ER leader, you’ll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability. Working closely with stakeholders across the business, you’ll ensure ER advice is commercially sound, legally compliant and aligned with business objectives. As an Employee Relations Manager you’ll be:

• Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently.
• Overseeing complex, sensitive and high-risk employee relations cases requiring escalation.
• Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters.
• Managing and supporting TUPE transfers, including both incoming and outgoing transitions.
• Managing complex industrial relations matters, including those involving trade union engagement.
• Reviewing casework quality and implementing robust audit and quality assurance processes.
• Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required.
• Using ER data and management information to provide insights and support informed decision-making. Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes.
• Proven experience managing high-volume employee relations activity within a large, multi-site organisation.
• Strong practical experience of TUPE, organisational change, restructures and redundancy programmes.
• The ability to lead, motivate and develop geographically dispersed teams.
• A coaching-led leadership style that empowers others to build confidence and make informed decisions.
• Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Enhanced sick, maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role.