ER Assistant (with reception cover)

Expeditors; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global supply chain management company in London is seeking an HR Assistant to support employee relations, coordinate recruitment initiatives, and manage HR databases. The ideal candidate should have strong communication skills and be familiar with HR processes. This role offers a collaborative environment and benefits such as private medical insurance and training programs. Eligibility to work within the UK is required.

Benefits

23 Days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Program

EAP

Qualifications

• Experience in employee relations is beneficial.
• Familiarity with recruitment processes and support tasks.
• Ability to maintain HR records accurately.

Responsibilities

• Provide first line support to employees on ER matters.
• Assist managers with the employee lifecycle.
• Coordinate onboarding processes for UK branches.

Skills

Employee relations support

Recruitment assistance

HR database management

Social media recruitment

Communication skills

Education

CIPD Level 3 and above

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

Employee Relations

• Providing first line support to employees on ER matters – responding to queries or problems.
• Assisting managers with the employee life cycle starting.
• Ensuring all files are maintained in a timely and accurate manner, always ready for audit by UK ER Manager or any regulatory bodies.
• Benefit support and administration.
• Advising managers on recruitment and utilizing Smart Recruiters.
• Supporting the UK ER manager with various capability investigations, including grievance and disciplinary issues.
• Write and issue letters to employees for any changes.
• Checking and updating managers on reference progress and confirming start dates when file is complete.
• Ensure all pre‑employment checks are completed for new starters, including right to work.
• Updating the HR database as and when required.
• Provide references for those requested to the relevant company.
• Coordinate the Service Awards programme.

Talent Acquisition

• Liaising with ER representatives and compiling a list of all vacancies within the UK.
• Working with the UK ER Manager to develop a PSL, working with Legal Counsel and Compliance to read and sign all agency TOB’s.
• Sourcing candidates via LinkedIn, job boards and Smart Recruiters.
• Increasing our social media presence to attract best talent.
• Working with managers and developing new recruitment initiatives.
• Increasing awareness of the Apprenticeship scheme and utilisation of the Apprenticeship Levy.
• Coordinating the Onboarding process for all UK branches.

Reception

• Provide cover for Reception during lunch hours and during absences.
• Ensure all Reception duties are completed as required.

Qualifications

• CIPD Level 3 and above (although not essential).

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• EAP

Successful Candidate must be eligible to work within the UK.

Job Location