ER Advisor

Balfour Beatty plc; Newcastle upon Tyne; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Smart working up to 40% remote

25 days annual leave (pro rata)

Pension scheme

Employee benefits

Job summary

Balfour Beatty plc in the United Kingdom is seeking an ER Advisor to provide expert employee relations guidance to line managers UK-wide, aligning with policy and employment law while supporting HR Partners and HR Operations.

The role emphasises coaching managers, identifying trends, and delivering a proactive ER service to help the UK business achieve its objectives and maintain high standards of employee relations.

Qualifications

• Excellent communication skills demonstrated through a variety of methods with emphasis on telephone skills.
• Proven ability to influence to achieve business aims and objectives.
• Proactive self-starter who works well in a team or independently.
• Strong organisational, planning, time and project management skills with attention to detail.
• Strong decision making, weighing facts, risks and options to act.
• Ability to maintain confidentiality and integrity in all matters.

Responsibilities

• Advise and coach business unit managers to manage ER cases in line with HR policy across the full scope of Employee Relations.
• Assimilate information to educate and develop line managers through ER interventions and prevent issues.
• Develop expertise and share knowledge to ensure consistency of approach in complex cases.
• Collaborate with HR community to deliver a seamless, one-team service.
• Ensure effective, timely case management of people related issues.
• Build positive relationships internally and externally.

Skills

Communication skills

Influencing skills

Self-starter

Organisational skills

Decision making

Confidentiality

Job description

About the role

As ER Advisor, you will provide ER advice to Balfour Beatty Line Managers UK wide, you will work closely with other teams in HR particularly HR Business Partners, ER Business Partners and across HR Operations. You will be required to work in line with Balfour Beatty policy and procedures but need to have a good understanding of employment law, case law and HR best practice to ensure delivery of an effective ER service.

You will also have a proactive approach to advice and guidance, coaching and developing line managers in best practice, identifying trends in the business and working with the HR Community to constantly improve HR Delivery in support of the UK business objectives.

What you'll be doing

• Advise and coach business unit managers to effectively manage all employee relations issues in line with the HR policy & guidance tiered model across the full scope of Employee Relations (ER) cases
• Assimilate information and context of particular cases in order to educate, coach and develop line managers through a range of Employee Relations interventions, resulting in their improved understanding and ability to prevent and / or manage future issues
• Develop and maintain personal expertise and best practice across the team, actively share knowledge and case management experience, in order to maintain consistency of approach. Applying expertise and judgement to complex and demanding cases
• Adopt a partnership working approach across the broader HR community, working with other HR team members to deliver a seamless ‘one team’ service to the business
• Ensure effective, timely case management of people related issues
• Develop positive, collaborative working relationships both internally and externally

Who we're looking for

Essential

• Excellent communication skills demonstrated through a variety of methods but with particular emphasis on telephone skills
• Proven experience of effectively utilising a variety of effective influencing skills to achieve business aims and objectives.
• Proven ability to work without close supervision, a self-starter who enjoys working as part of a team but who is equally comfortable working on their own, utilising their initiative in an effective manner
• Strong organisational, planning, time and project management skills with evidence of ability to work to tight deadlines whilst maintaining quality, accuracy, attention to detail and high standards
• Strong decision making skills. Able to make timely, informed decisions that take into account the facts, goals, constraints and risks. Balances analysis, wisdom, experience and perspective when making decisions
• Ability to maintain confidentiality and integrity in all matters, displaying appropriate judgement and initiative when required

Desirable

• CIPD Qualified or studying towards
• Experience of providing a true consultancy service to business leaders. Able to demonstrate a positive approach to customer service and focus on delivering customer requirements
• Proven ability to demonstrate an understanding of the business and how HR can support the delivery of business goals

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes. Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at [e-mail]