This permanent full-time post sits within the EDI function of Frontline's Operations department, reporting to the Equality, Diversity and Inclusion Lead. It offers operational and project support, coordinating working groups, staff network meetings, consultation activity and internal training, alongside EDI dashboards and reports. What sets it apart is co-production with underrepresented groups, plus budget administration for EDI activity with Finance colleagues.
What the job involves
- Provide operational and project support for planning and delivering internal and programme-related EDI initiatives
- Coordinate and co-produce EDI guidance, resources and practical tools, keeping them accurate and accessible
- Support consultations, including the annual Inclusion and Demographic survey, workshops and engagement, gathering and synthesising feedback
- Contribute to internal EDI learning and training, coordinating sessions, preparing materials and evaluating feedback
- Coordinate the EDI Hour, developing content, organising sessions and promoting participation
- Coordinate EDI working group meetings, including agendas, papers, minutes, action logs and follow-up
- Coordinate annual staff network meetings and related communications
- Assess quarterly EDI dashboards and reports with Salesforce colleagues, presenting progress and emerging themes
- Undertake financial administration for EDI activities with Finance, including budget monitoring, purchase orders, invoices, expense claims and expenditure tracking
- Support engagement and co-production with underrepresented groups, and help facilitate workshops, meetings and consultation sessions
- Promote accessibility and inclusion across EDI activity, communications and learning resources, and help remove barriers to participation
- Build relationships across Frontline and with external partners, prepare high-quality documents, and evaluate initiatives to inform future work
What’s required
Experience
- Demonstrable experience delivering or coordinating EDI initiatives, projects or programmes
- Experience working collaboratively with colleagues, stakeholders or underrepresented groups, ideally including consultation or co-production
- Experience gathering, organising and presenting EDI information for reporting, evaluation or decision-making
Skills & knowledge
- Understanding of accessibility, inclusion and equitable participation, and practical ways to reduce barriers
- Awareness of EDI principles, challenges and good practice
- Excellent organisational and project coordination skills, managing a varied workload and meeting deadlines
- Strong written and verbal communication skills, including presenting in meetings and workshops
- Excellent interpersonal skills across a range of backgrounds, roles and seniority levels
- Emotional intelligence to understand the specific challenges minoritised groups face
Other
- Genuine commitment to equality, diversity, inclusion, accessibility and anti-discriminatory practice
- Collaborative and inclusive approach, with willingness to listen, learn and value different perspectives
- Openness to innovation, feedback and change, and to questioning existing processes
- Commitment to high-quality, evidence-informed EDI work
Nice to have
- Knowledge or experience of social work
- Experience of organising or supporting training sessions, workshops, consultation or engagement events
What’s offered
- Competitive pension employer contribution
- 25 days annual leave plus bank holidays, with office closure from 25 December to 1 January
- Option to buy up to five days' annual leave a year
- Flexible working hours
- Life assurance scheme (three times salary)
- Personal coaching and mentoring
- Deposit loan scheme
- Employee assistance programme