Epic Cadence Analyst - NHS Digital Optimizer

King'S College Hospital Nhs Foundation Trust; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

King's College Hospital NHS Foundation Trust seeks a Senior Analyst to join the Cadence team in the ITCS directorate, supporting Epic EHR workflows across GSTT and KCH. The role focuses on design, configuration, testing and deployment, with end-user support and involvement in upgrades.

You will collaborate with clinical, operational and technical stakeholders, manage competing priorities and contribute to future platform enhancements, with hybrid working and site travel.

Qualifications

• Degree level qualification or equivalent experience.
• Post qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree level.
• Evidence of further clinical training in a specific clinical field.
• Evidence of configuration expertise used in an Enterprise solution.

Responsibilities

• Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary;
• Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst;
• Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
• Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience;
• Work with Principal Trainers to ensure awareness of build development and changes;
• Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent configuration changes to build as appropriate;
• Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or DT&i colleagues to discuss workflows and/or areas of concern and/or take notes of any action points;
• Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience;

Skills

Epic configuration

Stakeholder management

Analytical thinking

NHS workflows

Education

Degree level qualification

Masters or healthcare equivalent

Clinical training evidence

Enterprise configuration experience

Tools

Epic

Job description

King's College Hospital NHS Foundation Trust seeks a Senior Analyst to join the Cadence team in the ITCS directorate, supporting Epic EHR workflows across GSTT and KCH. The role focuses on design, configuration, testing and deployment, with end-user support and involvement in upgrades.

You will collaborate with clinical, operational and technical stakeholders, manage competing priorities and contribute to future platform enhancements, with hybrid working and site travel.