Environmental Team Leader

Kingdom Services Group Ltd; Welwyn Garden City; On-site; GBP 31,000 - 33,000; Full time

Job summary

Kingdom Services Group Ltd is seeking an Environmental Enforcement Team Leader to supervise frontline operations for Welwyn Hatfield Borough Council, leading patrols, enforcing regulations, and reducing environmental crime.

You will mentor a team, manage performance, liaise with the Local Authority and stakeholders, and ensure compliant delivery of enforcement activities in the borough.

Qualifications

• Previous experience in a Team Leader, Supervisor, or Management role (essential).
• Strong communication and stakeholder management skills.
• Ability to deal with challenging situations confidently and professionally.
• Proven ability to lead and motivate a team while maintaining performance standards.
• Full UK Driving Licence and own transport required.
• Must provide a full 5-year checkable employment history and basic DBS check.

Responsibilities

• Leading frontline environmental enforcement duties and issuing FPNs.
• Monitoring team performance, conduct, and daily operations.
• Supporting delivery of enforcement services across the borough.
• Acting as a key contact for the Local Authority and stakeholders.
• Investigating complaints and responding to public concerns.
• Producing reports, statistics, and handling admin requirements.
• Training, coaching, and mentoring team members.
• Ensuring compliance with legislation and council procedures.
• Preparing case files and supporting investigations when required.
• Supporting audits, documentation, and continuous improvement.
• Carrying out patrols and enforcement activities across the borough.

Skills

Team leadership

Stakeholder management

Communication

Independent working

Driving licence

Job description

ENVIRONMENTAL ENFORCEMENT TEAM LEADER

Location: Welwyn Hatfield Borough Council, AL8 6AE

Pay: £15.68 per hour

Hours: 37.5 hours per week

Shifts: 5 out of 7 days, Monday to Sunday, 07:00 - 15:00

About The Role

Kingdom Local Authority Support is looking for a confident and experienced Environmental Enforcement Team Leader to lead frontline operations within Welwyn Hatfield Borough Council.

This role combines environmental enforcement duties with team leadership responsibilities, ensuring high standards of service delivery, compliance, and performance. You will play a key role in reducing environmental crime while supporting, motivating, and developing your team. The successful candidate will work closely with the Local Authority, ensuring enforcement activities are delivered professionally and effectively.

Key Responsibilities

• Leading by example by carrying out environmental enforcement duties and issuing Fixed Penalty Notices (FPNs)
• Monitoring team performance, conduct, and daily operational activities
• Supporting the effective delivery of environmental enforcement services across the borough
• Acting as a key point of contact for the Local Authority and other stakeholders
• Investigating complaints and responding to public concerns professionally
• Producing reports, statistics, and supporting administrative requirements
• Training, coaching, and mentoring team members
• Ensuring compliance with current legislation, council requirements, and company procedures
• Preparing case files and supporting enforcement investigations when required
• Supporting audits, documentation management, and continuous improvement initiatives
• Conducting patrols and enforcement activities throughout the borough

What We're Looking For

• Previous experience in a Team Leader, Supervisor, or Management role (essential)
• Strong communication and stakeholder management skills
• Ability to deal with challenging situations confidently and professionally
• Proven ability to lead and motivate a team while maintaining performance standards
• Good organisational, administration, and reporting skills
• Proactive, reliable, and able to work independently using initiative
• Comfortable working outdoors and conducting foot patrols throughout the working day
• Knowledge of environmental enforcement legislation is desirable
• Full UK Driving Licence and own transport required
• Must be able to provide a full 5-year checkable employment history
• Basic DBS check required

Why Join Kingdom?

• Full training, development, and recognised qualifications
• Career progression opportunities within a growing national business
• Supportive and professional working environment
• Opportunity to make a positive impact within the local community
• Varied and rewarding role working alongside the Local Authority

About Kingdom Services Group

Kingdom is a leading provider of environmental enforcement services to Local Authorities throughout the UK. We work to tackle environmental crime, including littering, fly-tipping, dog fouling, and anti-social behaviour, helping to create cleaner, safer, and greener communities through a people-first approach.

Other Details

• Full 5-year checkable employment history required
• Basic DBS check required before employment commences
• Pre-employment screening checks will be carried out in line with company requirements
• A contract of employment will be issued separately upon successful appointment