Environmental Support & Enforcement Team Manager

Waste Investigations Support & Enforcement (WISE); Luton; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

£15.00 per hour

28 days annual leave

Pension scheme

Full uniform and training provided

Overtime opportunities

Career progression

Job summary

Waste Investigations Support & Enforcement (WISE) is seeking a confident Team Manager to lead Environmental Enforcement operations in Luton. You will oversee a team of Enforcement Officers, drive performance, ensure compliance, and maintain a strong on‑ground presence.

The role is full‑time, 50 hours per week, with weekend work when required. Competitive £15.00 per hour, pension scheme, uniform and training provided, and clear opportunities for career progression.

Qualifications

• Experience in a supervisory or management role, ideally in enforcement or security.
• Strong leadership and the ability to motivate a team.
• Excellent communication and interpersonal skills.
• Ability to handle challenging situations and resolve conflict.
• Organised with strong attention to detail.
• Comfortable working outdoors in all weather.

Responsibilities

• Lead and manage a team of Environmental Enforcement Officers on daily patrols.
• Monitor team performance and ensure targets are met.
• Provide on‑the‑ground support, guidance, and coaching to officers.
• Issue on‑the‑spot Fixed Penalty Notices (FPNs).
• Conduct patrols and ensure enforcement activity is professional and compliant.
• Review reports and documentation for accuracy and compliance.
• Liaise with senior management and council representatives.
• Deliver briefings and training to the team.

Skills

Team leadership

Communication

People management

Outdoor work

Driving licence

Tools

IT skills

Job description

Location: Luton Borough Council

Pay rate: £15.00 per hour

Hours: Full-time, 50 hours per week (including occasional weekends)

About The Role

We’re recruiting a confident and experienced individual to join our team as a Team Manager within Environmental Enforcement. This is a hands‑on leadership role where you will oversee a team of Enforcement Officers, ensuring high standards of performance, professionalism, and compliance while maintaining a visible presence on the ground.

This role is ideal for someone who enjoys leading from the front, supporting a team in a fast-paced outdoor environment, and making a direct impact on local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Leading and managing a team of Environmental Enforcement Officers on daily patrols
• Monitoring team performance and ensuring targets are met
• Providing on-the-ground support, guidance, and coaching to officers
• Issuing on the spot Fixed Penalty Notices (FPNs)
• Handling escalated situations and supporting officers with complex interactions
• Conducting patrols across town centres, high-footfall areas, and residential streets
• Ensuring all enforcement activity is carried out professionally and in line with procedures
• Reviewing reports, evidence, and documentation for accuracy and compliance
• Liaising with senior management and council representatives
• Delivering briefings, feedback sessions, and ongoing training to the team

You will spend a significant portion of your time outdoors, supporting your team and maintaining a strong operational presence.

What We’re Looking For

• Previous experience in a supervisory or management role (ideally in enforcement, security, or a similar field)
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent communication and interpersonal skills
• Confident handling challenging situations and resolving conflict
• Highly organised with strong attention to detail
• Comfortable working outdoors in all weather conditions
• Competent IT skills (reporting and performance tracking)
• Proactive, reliable, and professional at all times
• A full driving licence is preferred

What We Offer

• £15.00 per hour, full-time permanent contract
• 50 hours per week, Monday-Sunday shifts
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Career progression and development opportunities