Environmental Support & Enforcement Team Manager

Waste Investigations Support & Enforcement (WISE); Liverpool; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Full uniform and training provided

Overtime opportunities

Career progression and development

Job summary

Waste Investigations Support & Enforcement (WISE) in Liverpool is hiring a Team Manager for Environmental Enforcement. You will oversee a team of Enforcement Officers, lead patrols, ensure performance and compliance, and maintain a strong on-ground presence.

The role is outdoors, hands-on leadership, with opportunities for training, development, and progression, and a permanent full-time contract with 40 hours weekly.

Qualifications

• Experience in a supervisory/management role, ideally in enforcement or security.
• Strong leadership and motivational abilities.
• Excellent communication and interpersonal skills.
• Confident handling challenging situations and resolving conflict.
• Highly organised with attention to detail.
• Able to work outdoors in all weather conditions.
• Full UK driving licence.

Responsibilities

• Lead and manage a team of Environmental Enforcement Officers on daily patrols.
• Monitor team performance and ensure targets are met.
• Provide on-ground guidance, coaching and support to officers.
• Issue on-the-spot Fixed Penalty Notices (FPNs).
• Handle escalated situations and assist officers with complex interactions.
• Carry out patrols across town centres, high-footfall areas and residential streets.
• Ensure enforcement activity is professional and compliant with procedures.
• Review reports and documentation for accuracy and compliance.
• Liaise with senior management and council representatives.
• Deliver briefings, feedback sessions and ongoing training to the team.

Skills

Leadership

Communication

Conflict resolution

Organisational skills

Outdoor work

IT skills

Driving licence

Tools

IT skills

Job description

Location

Liverpool City Council

Pay rate

£16.00 per hour

Hours

Full-time, 40 hours per week

About The Role

We’re recruiting a confident and experienced individual to join our team as a Team Manager within Environmental Enforcement. This is a hands‑on leadership role where you will oversee a team of Enforcement Officers, ensuring high standards of performance, professionalism, and compliance while maintaining a visible presence on the ground.

This role is ideal for someone who enjoys leading from the front, supporting a team in a fast‑paced outdoor environment, and making a direct impact on local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly‑tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Leading and managing a team of Environmental Enforcement Officers on daily patrols
• Monitoring team performance and ensuring targets are met
• Providing on‑ground support, guidance, and coaching to officers
• Issuing on the spot Fixed Penalty Notices (FPNs)
• Handling escalated situations and supporting officers with complex interactions
• Conducting patrols across town centres, high‑footfall areas, and residential streets
• Ensuring all enforcement activity is carried out professionally and in line with procedures
• Reviewing reports, evidence, and documentation for accuracy and compliance
• Liaising with senior management and council representatives
• Delivering briefings, feedback sessions, and ongoing training to the team

You will spend a significant portion of your time outdoors, supporting your team and maintaining a strong operational presence.

What We’re Looking For

• Previous experience in a supervisory or management role (ideally in enforcement, security, or a similar field)
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent communication and interpersonal skills
• Confident handling challenging situations and resolving conflict
• Highly organised with strong attention to detail
• Comfortable working outdoors in all weather conditions
• Competent IT skills (reporting and performance tracking)
• Proactive, reliable, and professional at all times
• A full UK driving licence

What We Offer

• £16.00 per hour, full-time permanent contract
• 40 hours per week, Monday-Friday shifts
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Career progression and development opportunities