Environmental Support & Enforcement Team Manager

Waste Investigations Support & Enforcement Ltd; West Kirby; On-site; GBP 40,116,000 - 51,577,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Uniform and training provided

Overtime opportunities

Career progression opportunities

Job summary

Waste Investigations Support & Enforcement (WISE) in Liverpool is seeking a confident Team Manager to lead Environmental Enforcement Officers on daily patrols and ensure high standards of performance and compliance. This hands-on leadership role requires guiding the team from the front, delivering training, and maintaining a visible presence to protect local communities.

This role demands strong leadership, excellent communication, and the ability to handle challenging situations professionally.

Qualifications

• Supervisory or management experience in enforcement, security, or a similar field.
• Strong leadership with ability to motivate a team.
• Excellent communication and interpersonal skills.
• Confident handling challenging situations and resolving conflict.
• Highly organised with strong attention to detail.
• Comfortable working outdoors in all weather conditions.
• Competent IT skills for reporting and performance tracking.
• Proactive, reliable, and professional at all times.
• Full UK driving licence required.

Responsibilities

• Lead and manage a team of Environmental Enforcement Officers on daily patrols.
• Monitor team performance and ensure targets are met.
• Provide on-the-ground support, guidance, and coaching to officers.
• Issue on-the-spot Fixed Penalty Notices (FPNs).
• Handle escalated situations and support officers with complex interactions.
• Conduct patrols across town centres, high-footfall areas, and residential streets.
• Review reports, evidence, and documentation for accuracy and compliance.
• Liaise with senior management and council representatives.
• Deliver briefings, feedback sessions, and ongoing training to the team.

Skills

Team leadership

Communication

Driving licence

IT skills

Job description

Location: Liverpool City Council
Pay rate: £16.00 per hour
Hours: Full-time, 40hours per week

About the Role

We’re recruiting a confident and experienced individual to join our team as a Team Manager within Environmental Enforcement. This is a hands-on leadership role where you will oversee a team of Enforcement Officers, ensuring high standards of performance, professionalism, and compliance while maintaining a visible presence on the ground.

This role is ideal for someone who enjoys leading from the front, supporting a team in a fast-paced outdoor environment, and making a direct impact on local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Leading and managing a team of Environmental Enforcement Officers on daily patrols
• Monitoring team performance and ensuringtargets are met
• Providing on-the-ground support, guidance, and coaching to officers
• Issuing on the spot Fixed Penalty Notices (FPNs)
• Handling escalated situations and supporting officers with complex interactions
• Conducting patrols across town centres, high-footfall areas, and residential streets
• Ensuring all enforcement activity is carried out professionally and in line with procedures
• Reviewing reports, evidence, and documentation for accuracy and compliance
• Liaising with senior management and council representatives
• Delivering briefings, feedback sessions, and ongoing training to the team

You will spend a significant portion of your time outdoors, supporting your team and maintaining a strong operational presence.

What We’re Looking For

• Previous experience in a supervisory or management role (ideally in enforcement, security, or a similar field)
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent communication and interpersonal skills
• Confident handling challenging situations and resolving conflict
• Highly organised with strong attention to detail
• Comfortable working outdoors in all weather conditions
• Competent IT skills (reporting and performance tracking)
• Proactive, reliable, and professional at all times
• A full UK driving licence

What We Offer

• £16.00 per hour, full-time permanent contract
• 40hours per week, Monday–Friday shifts
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Career progression and development opportunities