Environmental Liaison Manager

idibu; Reading; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading water and wastewater company is seeking an Environmental Liaison Manager to drive performance and impact pollution reduction. The role involves technical oversight of pollution reporting, team management, and regulatory engagement. Ideal candidates will have a degree in environmental science and strong communication skills.

Benefits

26 days annual leave, increasing to 30 with service

Generous paternity and maternity leave benefits

Enhanced pension scheme through AON

Health and wellbeing benefits

Qualifications

• Experience in delivering work through others, with line management experience preferred.
• Strong communication skills suitable for regulatory reporting.
• Good IT literacy, especially Microsoft Office.

Responsibilities

• Providing technical oversight of pollution incident reports.
• Owning the NIRS database, overseeing reporting and assurance checks.
• Leading recruitment, training, and development of your team.

Skills

Communication

Planning and Organization

IT Literacy

Proactivity

Education

Degree or higher qualification in environmental or science discipline

Tools

Microsoft Office

Job description

We are looking for an Environmental Liaison Manager to join Thames Water on a permanent basis.

The purpose of the role is to drive performance and directly impact pollution reduction, one of the top three deliverables for Thames Water.

Our environmental performance is monitored and evaluated by regulators using measures such as compliance with environmental permits and the severity of pollution incidents, which inform our Environmental Performance Assessment (EPA).

As the Environmental Liaison Manager, you will provide technical oversight and management of the Environment Agency pollution reporting system (NIRS), including evaluating pollution challenge processes.

You will coordinate local regulatory engagement forums, build and maintain effective relationships with Environment Agency teams and across the business, manage key outputs, internal reporting, H&S, and people. You will also deliver process improvements through your team and wider business engagement.

What you will be doing as an Environmental Liaison Manager

1. Providing technical oversight of pollution incident reports, ensuring interpretation of scientific data and timely target achievement.
2. Owning the NIRS database, overseeing reporting and assurance checks.
3. Leading recruitment, training, and development of your team, keeping them informed of regulatory changes, and implementing compliant ways of working.
4. Collaborating with the serious pollution investigations team to support understanding and evidence gathering of pollution incidents in line with EA guidance.
5. Supporting frontline operational teams, contractors, and control room processes to accurately reflect pollution incidents.
6. Providing feedback through training, presentations, and reports to ensure proper management and response to environmental incidents.
7. Engaging with the Environment Agency by chairing pollution review meetings and liaison forums.
8. Contributing to pollution reduction initiatives within the team and wider business.
9. Coaching and supporting colleagues in your area of expertise.

What should you bring to the role?

• A passion for improving environmental performance.
• Experience in delivering work through others, with line management experience preferred.
• Strong communication skills, both verbal and written, suitable for regulatory reporting.
• A proactive approach, taking initiative and accountability.
• Excellent planning and organization skills to meet deadlines.
• Good IT literacy, especially Microsoft Office.
• Degree or higher qualification in environmental or science discipline (or equivalent).
• Full UK Driving licence.

What’s in it for you?

• Salary between £45,000-£55,000 depending on experience.
• 26 days annual leave, increasing to 30 with service, plus bank holidays.
• Generous paternity and maternity leave benefits.
• Enhanced pension scheme through AON.
• Health and wellbeing benefits, including health MOTs, physiotherapy, counselling, and more.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all, supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Working at Thames Water

Thames Water is a diverse, rewarding place to work where every day offers a chance to make a difference. We provide fast-tracked career opportunities, flexible working, and excellent benefits.

If you’re passionate about making a positive impact and protecting water resources, we’d love to hear from you. Join us to help build a sustainable future.

Our commitment to diversity and inclusion

We strive to be a great, inclusive place to work, welcoming applications from everyone and providing support throughout the recruitment process. We aim to remove barriers to success and support those who need it.

In crisis situations, we rally together to support our customers. As part of Team Thames, you may have opportunities to support customers directly, with full training provided.

Disclaimer: Due to high application volumes, we may close the advert early. Apply soon to avoid missing out.