Environmental Health Technician — Hybrid Regulator Impact

Runnymede Borough Council; Staines-upon-Thames; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working 3 days in the office, 2

Flexible working and Flexi-leave

29 Days annual leave

Excellent Pension Scheme

Free Parking

Training and development opportunities

Payment of one professional membership

Cycle to work + discounts

Season ticket loan

Health insurance plan after 1 years'服務

Employee Assistance Programme (EAP)

Mileage allowance

Job summary

Runnymede Borough Council is seeking an Environmental Health Technician to join its Environmental Health team and help protect and improve the environment and quality of life for residents.

You will investigate a range of issues, including noise complaints, environmental crime and public health matters, while supporting data reporting and the Civica case management system to enable informed decisions and service improvements.

Qualifications

• Ability to manage a varied workload and balance priorities.
• Experience investigating complaints, enquiries or service requests and determining appropriate action.
• Strong communication skills and the ability to work effectively with residents, businesses and partner organisations.
• The ability to gather, analyse and present information clearly and accurately.
• Good administrative and IT skills, including the use of databases, case management systems and report writing.
• A practical, organised and solutions-focused approach to problem solving.
• The ability to work independently and as part of a team.

Responsibilities

• Investigate noise complaints, environmental crime or public health issues.
• Make arrangements for a Public Health Funeral or work with partner agencies to resolve community concerns.
• Maintain and develop the team's case management systems and data.
• Produce reports and performance information to support decision‑making and service improvement.

Skills

Workload management

Investigations

Communication

Data analysis

IT skills

Problem solving

Teamwork

Tools

Civica database

Case management systems

Job description

Runnymede Borough Council is seeking an Environmental Health Technician to join its Environmental Health team and help protect and improve the environment and quality of life for residents.

You will investigate a range of issues, including noise complaints, environmental crime and public health matters, while supporting data reporting and the Civica case management system to enable informed decisions and service improvements.