Environmental Health Support Officer — Hybrid Work & Impact

Somerset Council; Shepton Mallet; Hybride; GBP 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

LGPS pension

Flexible & hybrid working

Health and wellbeing support

Paid volunteering opportunities

Résumé du poste

Somerset Council's Regulatory and Environmental Health Support Team plays a vital role in helping residents, businesses and communities access key council services. As an Environmental Health Support Officer, you'll handle enquiries, applications and service requests while providing specialist administrative and technical support in a friendly team.

You'll manage a varied caseload, provide practical guidance on environmental health and licensing matters, and maintain records to support

Responsabilités

• Be a trusted first point of contact for residents, businesses and partners to access support and information.
• Manage a varied caseload of enquiries, applications and service requests, ensuring timely, compliant resolutions.
• Provide practical advice and guidance on environmental health and licensing matters to help customers achieve positive outcomes.
• Maintain accurate records and systems to support decision-making, performance and regulatory compliance.
• Collaborate with colleagues across services to improve processes and customer experience.

Description du poste

Somerset Council's Regulatory and Environmental Health Support Team plays a vital role in helping residents, businesses and communities access key council services. As an Environmental Health Support Officer, you'll handle enquiries, applications and service requests while providing specialist administrative and technical support in a friendly team.

You'll manage a varied caseload, provide practical guidance on environmental health and licensing matters, and maintain records to support