Environmental Health Assistant

Government of The United Kingdom; Newcastle-under-Lyme; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Local government pension scheme

Minimum 24 days annual leave + 5 after

Flexible working

Discounts (local and national)

Free car parking

Wellbeing support

Green travel scheme

Employee assistance

Training and development

Job summary

Government of The United Kingdom's Newcastle-under-Lyme Environmental Health team is seeking an enthusiastic Environmental Health Assistant to support food hygiene, health and safety, and public health interventions across the borough. You will assist with statutory sampling, inspections and handling service requests with professional judgment.

You’ll develop regulatory work, maintain records, and work evenings and weekends as needed.

Qualifications

• Five or more GCSEs and A levels in science-based subjects.
• Experience in customer service, accurate record-keeping and regulatory frameworks.
• Willingness to work evenings and weekends.

Responsibilities

• Carry out statutory sampling programmes for food, bathing waters, air quality and nuisance.
• Respond to environmental health service requests from residents and businesses.
• Assist with investigations of statutory nuisance, smoke and noise complaints and the installation of noise monitoring equipment.
• Investigate infectious disease notifications with the UK Health Security Agency.
• Assist with inspections of licensed activities such as tattooists and skin piercing.
• Conduct inspections of lower risk premises for food safety and health and safety to ensure business compliance.
• Manage a varied caseload, prioritise workloads and provide sound risk-based decisions.
• Prepare reports and maintain records on departmental MIS.
• Work flexibly, including evenings and weekends.

Job description

We are looking for an enthusiastic individual to join our busy Environmental Health team. In this role, you will play a key part in protecting public health by assisting the Environmental Health teams in delivering a programme of food hygiene, health & safety, public health and statutory nuisance interventions, undertaking statutory sampling programmes and responding to complaints and service requests across the borough. As part of a busy, dedicated, and professional service, you will benefit from a supportive environment that values collaboration and continuous development. We are seeking individuals with experience in customer service, accurate record-keeping, and working within regulatory frameworks to join our team. This role offers an excellent opportunity to start or further develop your career in a dynamic and rewarding field. Your role will include:

• Carrying out statutory sampling programmes for food, bathing waters, air quality, nuisance and private water supplies
• Responding to environmental health service requests from residents and businesses.
• Assist with the investigation of statutory nuisance/smoke/noise complaints and the installation of noise monitoring equipment.
• Investigating infectious disease notifications in partnership with UK Health Security Agency.
• Assist with inspections of licensed activities such as tattooists and skin piercing.
• Conduct inspections of lower risk premises for food safety and health and safety to ensure business compliance.
• Be able to manage a varied caseload, prioritise workloads and make sound decisions based on risk and evidence.
• You will use your professional judgement to provide clear, practical advice
• Prepare reports, statistical data and information to support service delivery.
• Maintain accurate records on departmental Management Information Systems.
• Work flexibly, including evenings and weekends.
  We are looking for a motivated and dedicated individual with a commitment to deliver top quality regulatory services., Individuals with five or more GCSE's and A levels in science based subjects, who are interested in building their knowledge and competence in Environmental Health.
• Candidates who have a background in ensuring and delivering high standards of Health and Safety, Food Hygiene or Environmental Protection in the workplace.
• Candidates who are interested in developing their existing skill set to help protect the public health of Newcastle's residents.

As an Environmental Health Assistant, you will:

• Be provided with the right support, coaching, mentoring and caseload to help you gain the confidence, skills and experience to set you on the right pathway for an amazing career in Environmental Health.
• Work as part of a wider team who are committed to providing excellent services for our residents.
• Have good communication skills to be able to work with and advise a large and varied customer base.
• Manage a varied workload.
• Hold a full UK driving licence
• The role offers significant opportunities to develop and enhance your knowledge and skills. Please refer to the job description and person specification for full details.

Newcastle-under-Lyme is a borough with big ambitions. We've already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan. Our historic borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities.

We reward our people with a competitive range of benefits including;

• access to the local government pension scheme
• minimum 24 days annual leave plus 5 extra days after 5 years' service
• flexible working options and family friendly policies
• local and national high street discounts
• free car parking
• wellbeing support including £12.50 per month Jubilee2 membership
• green travel scheme including cycle to work and electric car salary sacrifice
• free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks
• development and training opportunities