Environmental Enforcement Officer - Ealing and Hounslow

APCOA; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

40-hr week

28 days leave

Training & promotion

Employee discounts

Pension scheme

Job summary

APCOA PARKING UK in London is seeking an Environmental Enforcement Officer to patrol Ealing and Hounslow, enforcing local environmental laws and issuing notices. The role is outdoors, customer-facing and involves upholding environmental conduct across streets.

Applicants should have experience in enforcement and a full UK driving licence. The position offers 40 hours per week, with shifts across 5 days and weekend work, plus training and pension provisions.

Qualifications

• Experience in enforcement work (security work acceptable).
• Knowledge of green services such as cleansing and waste collection is desirable.
• Ability to engage with diverse audiences and work in a team.
• Ability to handle complaints and resolve complex issues.
• Enthusiasm and a positive, can-do attitude.
• Hold a full clean manual UK driving licence.

Responsibilities

• Monitor and enforce laws within Ealing and Hounslow and pursue action where appropriate.
• Examine reports of littering, fly tipping and dog fouling and other offences.
• Issue Fixed Penalty Notices when appropriate.
• Prepare and submit cases for trial and assist in court when needed.
• Record witness statements and verify offender details.

Skills

Enforcement experience

Green services knowledge

Audience engagement

Complaint resolution

Positive attitude

Full UK driving licence

Job description

The Role

Environmental Enforcement Officer

Location Ealing and Hounslow
Hours: 40 hours per week (Any 5 from 7)
Salary: £30,784 per annum

A Full, Manual, UK Driving Licence is essential for this role

Do you enjoy working outdoors?

Do you care about the environment,neighbourhoodand helping the public?

Do you have excellent customer service skills and enjoy being on the go?

Could you be our next Environmental Enforcement Officer?

Environmental Enforcement Officers enforce local laws to protect the area from issues such as littering, dog fouling, various other breaches and local bye-law violations. You will be issuing tickets and notices to those who breach these.

So, what can you expect as an EEO?

As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.

What will you do?

• Monitor and enforce laws within Ealing and Hounslow, make enquiries and pursue action where appropriate.
• Examine reports of littering, fly tipping and dog fouling and other similar offences.
• Be able to issue Fixed Penalty Notices for offences where appropriate.
• Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
• Record witness statements and conduct interviews under caution when required.
• Validate and verify personal details of offenders.
• Build good working relations with key investors and other agencies including the Police.

What will you bring?

• Experience of enforcement work (including security work) preferred
• Knowledge of green services such as cleansing, and waste collection is desired.
• Be able adapt and engage with different audiences and work as part of a team.
• Be able to deal with complaints and resolve complex issues.
• Enthusiasm and a positive ‘can do’ attitude to work.
• Full Clean Manual UK Driving Licence

So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders. You will be making a real difference to the local area!

Many of our current managers started out as Officers, so this could be a great place to start your career!

What is on offer to you?

• £30,784 per annum
• 40 hours per week- working any 5 from 7 days, including weekends
• 28 days annual leave includes 8 Bank Holidays
• Training and Promotion
• Employee Discount Scheme
• Pension Scheme

We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender, or level in the business. Offering an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.