Environmental Crime Officer's

Stoke-on-Trent City Council; Stoke-on-Trent; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

LGPS pension

Training opportunities

Annual leave

Job summary

Stoke-on-Trent City Council is seeking an Environmental Crime Officer to join the Environmental Crime Unit within Housing, Regeneration and Operations at The Weighbridge Site, Cromer Road, Northwood. You will carry out enforcement across the city, including fly tipping, littering, dog fouling, defacement, and related offences.

Responsibilities include supporting enforcement services city-wide, handling low level ASB linked to environmental issues, and taking action such as FPNs and CPWs/CPNs in

Qualifications

• Experience dealing with the public in difficult situations.
• Good verbal and written communication skills.
• Willingness to work unsociable hours.
• Understanding and commitment to high quality customer and enforcement service.
• Ability to work under pressure and adapt to changing circumstances.

Responsibilities

• Support the delivery of environmental enforcement services across the city.
• Identify and respond to low level ASB linked to environmental issues.
• Take appropriate enforcement action including issuing FPNs, CPWs and CPNs.
• Undertake high visibility and covert patrols in hotspot areas to deter and respond to offences.

Skills

Public interaction

Verbal & written communication

Willingness to work unsociable hours

Customer service

Staying calm under pressure

Adaptability

Job description

Stoke on Trent City Council are looking for Environmental Crime Officer's to join the Environmental Crime Unit, where you will work within the Housing, Regeneration and Operations based at The Weighbridge Site at Cromer Road in Northwood., Carry out environmental enforcement activities in line with relevant legislation, including fly tipping, duty of care, littering, dog fouling, illegal advertising/defacement, highway obstructions, unauthorised car repairs/sales, early refuse presentation and untidy land

Responsibilities

• Support the delivery of environmental enforcement services across the city
• Identify and respond to low level anti social behaviour (ASB) linked to environmental issues including nuisance behaviour in public spaces, waste related ASB and community complaints
• Take appropriate enforcement action including preparing and issuing Fixed Penalty Notices (FPNs), Community Protection Warnings (CPWs) Community Protection Notices (CPNs) and other legal documentation in line with legislation and council policies
• Undertake both high visibility and covert patrols in hotspot areas to monitor, deter and respond to environmental offences and ASB

Qualifications & Experience

• Relevant experience of dealing with the public in frequently difficult situations
• Good verbal and written communications skills
• Willingness to work unsociable hours
• An understanding and commitment to the provision of a high quality customer and enforcement service
• Ability to work well under pressure and remain calm in difficult situations
• Ability to adapt to ever changing circumstances

About our city

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision., Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need., Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are a city of strengths, with a proud heritage and bright future. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.

Although the 13th largest city in the UK, Stoke-on-Trent is rapidly outstripping a number of parts of the country with our economic growth and recovery.

Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.

Salary and Benefits

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
• When you work for Stoke-on-Trent City Council you'll be helping to improve the lives and wellbeing of our residents.
• We'll provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few.
• We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.

Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive.

Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.

Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.