Entry-Level Residential Security Installer (Training Provided)

Johnson Controls; Livingston; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Basic salary plus bonus

Pension

Company van

Tools

Uniform

Personal development

Job summary

Johnson Controls ADT is seeking a Customer Solutions Technician in Livingston, UK to install and commission security systems at residential properties. You will receive full paid training, a company van, uniform and tools as part of ADT's development program.

Basic salary plus bonus and pension are provided as part of a competitive package. Role emphasizes delivering a high standard of customer service, problem solving, and building trusted customer relationships.

Qualifications

• Full UK manual driver's licence.
• Ability to carry and climb ladders and to work at height.
• Practical skills to work with hand and power tools.
• Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal.
• Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
• Excellent communication, relationship building skills and able to exceed customer expectations.
• Familiar with the use of technology like smartphones, tablets and PCs.
• A security check will be performed once an offer has been made to the successful candidate.
• Electrical experience/qualifications.
• Previous experience in installing/servicing in a residential environment.

Responsibilities

• Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.
• Go the extra mile to deliver a high class customer experience by providing a high standard of customer service.
• Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.
• Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
• Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviours.
• Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets.
• Able to undertake other reasonable duties as requested by line manager.

Skills

Driving license (UK)

Work at height

Hand tools

Power tools

Safety-conscious

Communication skills

Customer service mindset

Digital literacy

Teamwork

Job description

Johnson Controls ADT is seeking a Customer Solutions Technician in Livingston, UK to install and commission security systems at residential properties. You will receive full paid training, a company van, uniform and tools as part of ADT's development program.

Basic salary plus bonus and pension are provided as part of a competitive package. Role emphasizes delivering a high standard of customer service, problem solving, and building trusted customer relationships.