Entry-Level Reservations Specialist – Hospitality & Travel

Aisles & Abroad; Boston; Remote; GBP 34,000 - 49,000; Full time

Benefits offered by this job

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Job summary

Aisles & Abroad is hiring for an Entry Level | Online | Customer Service Hospitality – Reservations role. You will help clients coordinate reservations, handle booking details, and ensure a smooth customer experience from inquiry to confirmation.

This entry-level position offers onboarding, training, and ongoing support in a flexible, online work environment. Prior experience is not required; training is provided to help you build expertise in hospitality reservations.

Qualifications

• Strong communication and customer-first approach.
• Highly organized with attention to detail.
• Comfortable using online reservation tools and systems.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Skills

Communication skills

Attention to detail

Online reservation tools

Independent task management

Customer service experience

Tools

Reservation systems

Job description

Aisles & Abroad is hiring for an Entry Level | Online | Customer Service Hospitality – Reservations role. You will help clients coordinate reservations, handle booking details, and ensure a smooth customer experience from inquiry to confirmation.

This entry-level position offers onboarding, training, and ongoing support in a flexible, online work environment. Prior experience is not required; training is provided to help you build expertise in hospitality reservations.