Entry Level | Online | Customer Service Hospitality

Aisles & Abroad; Boston; À distance; GBP 34 000 - 49 000; Plein temps

Avantages offerts par ce poste

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Résumé du poste

Aisles & Abroad is hiring for an Entry Level | Online | Customer Service Hospitality – Reservations role. You will help clients coordinate reservations, handle booking details, and ensure a smooth customer experience from inquiry to confirmation.

This entry-level position offers onboarding, training, and ongoing support in a flexible, online work environment. Prior experience is not required; training is provided to help you build expertise in hospitality reservations.

Qualifications

• Strong communication and customer-first approach.
• Highly organized with attention to detail.
• Comfortable using online reservation tools and systems.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Connaissances

Communication skills

Attention to detail

Online reservation tools

Independent task management

Customer service experience

Outils

Reservation systems

Description du poste

Entry Level | Online | Customer Service Hospitality

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach
• Organized with attention to detail
• Comfortable using online systems and reservation tools
• Ability to manage tasks independently
• Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and training
• Access to reservation systems and travel resources
• Ongoing support and professional development
• Flexible work environment
• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.

$45,000 - $65,000 a year

Compensation details: 45000-65000 Yearly Salary