Entry Level - Paralegal

TN United Kingdom; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Paralegal to support its litigation teams in achieving client KPIs and SLAs. This role involves updating case management systems, drafting court documents, and liaising with various stakeholders to ensure smooth case progression. The ideal candidate will possess strong communication and IT skills, with a background in a legal environment being advantageous. Join a professional services firm that values growth and offers a range of benefits, including healthcare and pension contributions, while working in a dynamic and supportive environment.

Benefits

Davies Incentive Plan

Holiday entitlement

Healthcare

Wellbeing support

Pension contributions

Employee resource groups

Volunteering opportunities

Cycle scheme

Season ticket loans

Discounts

Qualifications

• Experience in a legal environment is desirable.
• Strong IT literacy and proficiency in MS Office required.

Responsibilities

• Update case management system with accurate records.
• Draft routine court documents and liaise with various stakeholders.
• Conduct minor investigations on liability to support cases.

Skills

Good communication skills

Negotiation skills

Information gathering skills

IT literacy (MS Office)

Experience in legal environment

Education

GCSE grade A-C in Maths

GCSE grade A-C in English

Tools

Claims/Case Management systems

MS Office (Excel, Word, Outlook)

Job description

Job Description

Support the litigation teams by undertaking various tasks to achieve Client KPI’s and SLA’s, tailored to the specific Business Unit providing Paralegal services.

Key Accountabilities

1. Update case management system with file allocations, diary records, court dates, directions, applications, orders, and general activity, ensuring accurate recording for progress tracking.
2. Draft routine court documents such as AOS, Notice of Change, Court Orders, Witness Summons, and precedent-based applications.
3. Liaise with Courts, Counsel, Opponents, Experts, Witnesses, Insureds, and brokers to progress cases, including requesting updates, extensions, dealing with mandates, booking Counsel, and arranging appointments.
4. Follow up on outstanding instructions, documents, and actions to ensure timely responses.
5. Make payment requests and chase to ensure payments are received and dispatched on time.
6. Diarise and update CRU.
7. Ensure compliance with SRA Standards & Regulations.
8. Undertake additional duties to support File Handlers and the team.
9. Assist in recovering Client’s outlay and collate outcomes.
10. Conduct minor investigations on liability and quantum to support case progression.
11. Perform administrative duties such as MI completion, drafting write-off forms, requesting final bills, and managing file closure/transfer activities.

Experience, Skills, and Qualifications

• Legal environment experience is desirable.
• Good communication skills, negotiation, and influencing abilities.
• Experience following a semi-prescribed work program.
• Handling calls and inquiries from customers, suppliers, and the public.
• Strong information gathering and recording skills.
• Ability to work independently, prioritise, and organise workload.
• IT literacy, proficient in MS Office (Excel, Word, Outlook).
• Experience with Claims/Case Management systems.
• Proficient in alpha-numerical filing systems.
• GCSE grade A-C in Maths and English or equivalent.

Additional benefits include Davies Incentive Plan, holiday entitlement, healthcare, wellbeing support, pension contributions, employee resource groups, volunteering, cycle scheme, season ticket loans, discounts, and more. Probation completion required for certain benefits.

About Us

We are a professional services and technology firm partnering with leading insurance, regulated, and global businesses. We help clients manage risk, operate core processes, and transform their operations. Our services span claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation, and change management. With over 8,000 professionals across ten countries, we have grown significantly over the past decade, serving more than 1,500 clients worldwide.