Entitlement & Inclusion Lead Worker

Wiltshire Council; Trowbridge; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Wiltshire Council is seeking an Entitlement and Inclusion Lead Worker within the Targeted Education Service. The role partners with families, schools and providers to secure education entitlement, coordinate support, and develop personalised plans. Travel to schools is expected, with strong SEND knowledge and a commitment to inclusion.

The post offers a salary of £34,434–£36,363 p.a. and a hybrid working model, with regular travel and a driving licence required.

Qualifications

• Experience working with children and families with SEND.
• Strong knowledge of relevant legislation.
• Excellent communication and organisational skills.

Responsibilities

• Work with parents, guardians, schools and providers to ensure education entitlement.
• Coordinate support and develop personalised education plans.
• Remove barriers to learning and promote inclusion.
• Contribute to service improvements through training and planning.

Skills

Communication

Organisation

Stakeholder management

SEND knowledge

Driving licence

Job description

Salary: £34,434 - £36,363 per annum

Hours per week: 37 hours

Interview date: Tuesday 15 September 2026

We are looking for an Entitlement and Inclusion Lead Worker to join our dedicated and supportive Alternative Provision team within the Targeted Education Service.

In this role, you will work closely with parents, guardians, schools and alternative education providers to ensure that every child receives the education to which they are entitled. You will be a key point of contact, helping to coordinate support, develop personalised plans and remove barriers to learning.

Your role will involve working in partnership with families and professionals to assess needs, set goals and provide tailored guidance. You will also support inclusion in mainstream education wherever possible and contribute to service improvements through training and strategic planning.

To be successful in this role, you will need experience working with children and families with SEND, a strong understanding of relevant legislation and excellent communication and organisational skills. A full UK driving licence is required, as regular travel to schools and other settings is expected.

If you are committed to making a difference in the lives of young people and want to ensure they receive the education they deserve, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Sonia Chamulewicz, Inclusion and Entitlement Advisor, [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.