Enterprise Tech Strategy & Cloud AI Advisor

Telana; Greater London; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Private medical insurance

Employee assistance programmes

Group life assurance

Income protection

Market leading benefits platform

Learning & development

Job summary

Telana in Greater London is seeking a Principal Technology Consultant to act as the senior technical relationship owner for strategic accounts, shaping technology roadmaps and ensuring solutions align to business outcomes. This is a client-facing leadership role, not a hands-on engineering position.

You will set the technical direction, collaborating with delivery leads, architects and engineering teams to execute and deliver value for clients.

Qualifications

• Senior technical leadership experience (Enterprise Architect, Technical Director, CTO, or equivalent), ideally within IT services, consulting, or MSP environment
• Strong working knowledge of Microsoft and/or Google cloud and AI technologies; able to speak credibly to CIOs on cloud, data, and AI strategy
• Track record of building trusted client relationships and translating technical capability into commercial outcomes
• Experience supporting or shaping bids/proposals; comfortable in a pre-sales-adjacent capacity

Responsibilities

• Own the technical relationship with named strategic accounts, acting as the client’s primary point of contact for technology strategy and roadmap conversations
• Build and maintain trusted advisor relationships with client CTOs, CIOs, and senior technical stakeholders
• Translate client business objectives into a coherent technology strategy spanning cloud platform, data, AI, and application landscape
• Partner with account/sales leadership to identify and shape new opportunities within existing accounts, including cross-sell and upsell across platform, data, AI, and managed service lines
• Provide technical credibility and input into bids, proposals, and commercial qualification, particularly for complex opportunities
• Support contract renewals and expansion by demonstrating delivered value and forward roadmap
• Provide thought leadership and subject matter expertise, supporting marketing campaigns and events to promote Telana’s perception, reputation and capabilities in the industry.
• Act as escalation point for technical risk, ensuring issues are resolved before they threaten client relationships or delivery outcomes
• Review architecture and solution design at key account milestones to ensure alignment with client strategy and Telana standards (Azure Expert MSP, ISO frameworks)
• Run periodic technology roadmap and innovation sessions with client stakeholders
• Keep clients informed of relevant Microsoft/Google cloud and AI technology developments and how they map to their environment
• Represent the client’s technical interests internally, ensuring delivery teams understand context and constraints
• Internal: Sales leadership, Telana CTO, Heads of Practises, Managed Services and Service Delivery, solution architects, delivery/engagement leads
• External: Client CTO/CIO and senior technical stakeholders, Microsoft/Google partner teams where relevant to the account
• Account growth (net revenue retention, cross-sell/upsell value) within owned portfolio
• Client satisfaction / NPS for owned accounts
• Technical win rate on qualified opportunities within the account

Job description

Telana in Greater London is seeking a Principal Technology Consultant to act as the senior technical relationship owner for strategic accounts, shaping technology roadmaps and ensuring solutions align to business outcomes. This is a client-facing leadership role, not a hands-on engineering position.

You will set the technical direction, collaborating with delivery leads, architects and engineering teams to execute and deliver value for clients.