Enterprise Solutions Architect — Digital Employee Experience

Teamviewer Germany Gmbh; England; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Onsite onboarding at HQ

Bonus opportunities

Flexible work time

Job summary

TeamViewer is seeking a Solutions Architect to provide expert architecture for strategic customer engagements across the UKI region. You will design enterprise-scale DEX architectures, lead discovery workshops, and guide complex pre-sales and post-sales activities to align our digital employee experience offerings with client IT strategies.

You will collaborate with Solutions Engineers, Customer Success, Product, and Engineering to deliver scalable solutions, identify risks, and create reusable

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
• Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role.
• Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation.
• Experience with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews.
• Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows.
• Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies.

Responsibilities

• Serve as a subject matter expert for TeamViewer’s Digital Employee Experience portfolio and related enterprise technologies.
• Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks.
• Design enterprise-scale DEX architectures and integrations that align TeamViewer capabilities with customers’ digital workplace and IT strategies.
• Provide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations.
• Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes.
• Identify technical risks and solution gaps early and provide clear, actionable recommendations.
• Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance.
• Act as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction.

Skills

Enterprise architecture

Solution discovery

Stakeholder communication

Pre-sales support

API integrations

Education

Bachelor’s degree in Computer Science/Engineering

Tools

Nexthink

Lakeside

DEX technologies

Job description

TeamViewer is seeking a Solutions Architect to provide expert architecture for strategic customer engagements across the UKI region. You will design enterprise-scale DEX architectures, lead discovery workshops, and guide complex pre-sales and post-sales activities to align our digital employee experience offerings with client IT strategies.

You will collaborate with Solutions Engineers, Customer Success, Product, and Engineering to deliver scalable solutions, identify risks, and create reusable