Enterprise Software Technical Writer - Onsite in Cambridge

Insight Global; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

Insight Global is seeking a Technical Writer to produce clear, user-focused documentation for enterprise software products. You will partner with engineering, QA, and product stakeholders to ensure content reflects functionality and user needs.

The role involves creating release notes, user guides, implementation docs, and knowledge base content within a Docs-as-Code environment, including Git repos and markdown assets. Onsite in Cambridge for a 12-month contract, Inside IR35.

Qualifications

• Strong experience creating customer-facing documentation for enterprise software products.
• Experience developing user guides, implementation documentation, release notes, and knowledge base articles.
• Ability to translate complex technical concepts into clear, user-friendly content.
• Experience working closely with software engineers, QA teams, and product stakeholders.

Responsibilities

• Work alongside software engineers to understand new features and product updates.
• Participate in testing and QA activities to gain hands-on product knowledge.
• Create and maintain customer-facing product documentation.
• Produce release notes for software updates and product enhancements.
• Capture screenshots and supporting visuals for documentation assets.
• Maintain content within Git repositories using Docs-as-Code practices.
• Collaborate with cross-functional teams to ensure documentation accuracy and consistency.
• Update existing content in line with product changes and customer requirements.

Skills

Technical Writing

Cross-functional Collaboration

Documentation Strategy

Tools

Jira

Git

Confluence

Markdown

Job description

Insight Global is seeking a Technical Writer to produce clear, user-focused documentation for enterprise software products. You will partner with engineering, QA, and product stakeholders to ensure content reflects functionality and user needs.

The role involves creating release notes, user guides, implementation docs, and knowledge base content within a Docs-as-Code environment, including Git repos and markdown assets. Onsite in Cambridge for a 12-month contract, Inside IR35.