Enterprise - Business Development Director

Claranet Limited; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT services provider is seeking a Business Development Director responsible for growing new logo customers across various industries. The role involves identifying and executing growth opportunities while ensuring excellent customer experience. The ideal candidate has extensive relationship management skills and a strong understanding of market trends. The position includes comprehensive benefits such as healthcare coverage, enhanced annual leave, and continuous learning opportunities.

Benefits

Pension Scheme

Comprehensive Healthcare Coverage

Discounted Gym Memberships

Personalised Wellbeing Support

Enhanced Annual Leave

Continuous Learning & Development

Qualifications

• Demonstrable experience in developing strategies to drive growth opportunities in new logo customers.
• Strong relationship management skills with proven success in delivering excellent customer experience.
• Ability to stay up-to-date on industry trends.
• Self-motivated and able to work under pressure.

Responsibilities

• Drive revenue growth across new logo customers aligned to strategic industries.
• Identify new business opportunities leveraging various channels.
• Develop and maintain understanding of market trends for Go to Market planning.
• Operate with a customer-centric mindset.

Skills

Relationship management

Market trends analysis

Strategic planning

Creative problem solving

Self-motivation

Job description

As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base.

Responsibilities

• Drive revenue growth across new logo customers aligned to strategic industry verticals
• Leverage multiple channels for opportunity identification
• Operate with a CX first mindset, putting customer outcomes at the heart of how you operate
• Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary
• Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota
• Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns
• You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate

Qualifications

• Demonstrable experience developing strategies to drive growth opportunities in new logo customers
• Strong relationship management skills, with proven success delivering excellent customer experience
• Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments
• Flexible and creative to take considered risks
• Inquisitive and persistent, able to hunt out new business opportunity
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Manages conflict and challenges in an open and constructive manner

Benefits

• Pension Scheme: Employer-matched contributions to help you plan for the future.
• Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
• Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
• Personalised Wellbeing Support: App-based resources and services available 24/7.
• Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
• Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.