Enterprise Applications Engineer

Latham & Watkins; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

Latham & Watkins’ Manchester office seeks an Enterprise Applications Engineer to lead design, implementation, and maintenance of the firm’s enterprise software platforms. You will enable attorneys and staff to work from office and remote locations, delivering integrated solutions for document generation, business development, client intake, and billing.

The role requires SME expertise across enterprise apps, strong problem-solving, and experience with deployments, upgrades, and training.

Qualifications

• Bachelor's degree in Computer Science or a related field or equivalent work experience.
• Experience in an application or infrastructure support role.
• Experience providing upper-level support or mentoring within a technology department.
• Experience with enterprise-class software installations, upgrades, training and technical documentation.

Responsibilities

• Lead design, implementation and maintenance of enterprise software application platforms for attorneys and staff.
• Provide SME guidance across enterprise applications.
• Troubleshoot software issues related to firmwide technology projects.
• Install, maintain and upgrade software; set standards for firm software.
• Create training materials and deliver training to regional trainers and end-users.

Skills

iManage

Microsoft Windows

M365 apps

Relational databases

Unattended software deployment tools

Enterprise software administration

Training & mentoring

Software installation & upgrades

Education

Bachelor's degree in Computer Science or related field

Tools

iManage

Microsoft Windows

M365

Unattended deployment tools

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About The Role

The Enterprise Applications Engineer is an integral part of Latham’s Technology & Information Services team. This role will be responsible for leading the design, implementation, and maintenance of the firm’s enterprise software application platforms, which allow attorneys and staff to perform their job functions from the office and remote locations, while designing, implementing, and supporting software solutions and integrations for all facets of attorney’s work such as document generation, business development and intake, and client billing. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Identifying and implementing additional enhancements and new software solutions for our legal professionals and administrative departments
• Acting as a Subject Matter Expert across various enterprise applications
• Troubleshooting software problems for firm users as they relate to firmwide, departmentally driven technology projects
• Installing, maintaining, and upgrading software for all users within the firm; making recommendations to their manager regarding setting standards for firm software
• Producing training materials and delivering training to regional trainers, the Global Technology Support Center, and to end-users regarding specialised applications

We’d love to hear from you if you:

• Possess full capability and experience in the administration and deployment of a wide variety of software programs, including iManage, Microsoft Windows, M365 apps, other enterprise applications.
• Exhibit knowledge and proficiency with administration and maintenance of relational databases used by enterprise applications
• Display proficiency with unattended software deployment tools

And have:

• A bachelor’s degree or equivalent in Computer Science or related field or appropriate work experience
• Experience in an application or infrastructure support role
• Experience providing upper-level support, training, or mentoring for other technology department personnel
• Experience with enterprise class software installations and upgrades, training, and technical documentation
• Experience supporting a large, multi-office environment, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #MidSenior