Enterprise Applications Consulting - Brightstart (Computer Systems) - Sales & Service

Deloitte (UK); Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Lunch and learns

Mentors

Job summary

Deloitte Digital offers a BrightStart degree apprenticeship in Computer Systems, combining study for a BSc (Hons) with real client work. You will learn through hands-on experiences and be supported by a dedicated team from day one.

The programme includes an Analyst Induction, in-person and in-situ training, and opportunities to network with mentors while progressing toward a professional qualification.

Qualifications

• 104 UCAS points (260 UCAS points pre-2017) at minimum for A levels or equivalent.
• This is a degree apprenticeship; you must not have already completed a degree.
• No prior coding/configuration experience is required, but interest in technology is advised.

Responsibilities

• Help deliver projects for clients, collaborating with team members to solve problems and add value.
• Create materials for workshops, project plans and progress reports.
• Participate in client workshops and meetings, contributing to discussions and actions.
• Develop and maintain strong client relationships by providing exceptional service and innovative solutions.
• Provide expert advice tailored to client needs.

Education

UCAS points requirement 104 (260 pre-2017)

Job description

From websites to platforms, apps and more, we help businesses create experiences for their customers. We use technology and creativity to build these new products, services, and ways of working, so we can make customers happy and help businesses grow. We work with clients to understand what their customers really want and need, and then we use design, technology, and marketing to create solutions that meet those needs.

We're looking for talented people to join our team.

The team you will join within Deloitte Digital will be:

We help businesses improve their sales and customer service processes. We create solutions that make it easier for customers to buy products and get help when they need it. Our aim is to make every interaction with a customer a positive one.

What skills and academic qualifications do I need?

You'll need to have obtained or be studying towards at least 104 UCAS points (260 UCAS points pre-2017) for your A levels (or equivalent) to be eligible for this programme.

This is a degree apprenticeship; therefore, you need to have not already completed a degree.

No prior coding/configuration experience is required, however a broad interest in technology/digital tools and how they work is advised.

We have identified 10 core skills that are essential to all our roles in Early Careers. To learn more about these skills and their detailed descriptions, please visit the 'Discover What We Look For' section in our Candidate Zone .

What kind of work will I do?

The kind of work you will do will differ depending on the area within Deloitte Digital, tasks across the areas of Deloitte Digital include:

• Help deliver projects for our clients, being a valuable member of the team from day one, collaborating with diverse and talented team members to help solve problems, improve performance and generate value for clients.
• Every project is different, but some examples of responsibilities include:
• Creating materials for workshops, communications, project plans and progress reporting.
• Participating in project workshops and meetings alongside our clients - contributing to discussions, taking actions and minutes.
• Developing and maintaining strong client relationships by providing exceptional service, understanding their needs and consistently exceeding their expectations with innovative solutions.
• Providing expert advice and assistance to our clients, tailored to their needs.

Where will I work?

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you're in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our workspaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.

In this role you will study towards a Computer Systems - Degree Apprenticeship BSc (Hons).

As a BrightStart you will get the following opportunities:

• Our dedicated Consulting Early Experience team will support you from your first day.
• You will attend our amazing Analyst Induction Programme (AIP) alongside Industrial Placement and Graduate new joiners to learn about the firm, our culture and how we work - this is bespoke to our Consulting business.
• You'll get an opportunity to practice the key skills you'll need on client projects. AIP, held in person, is 5-days long and includes engaging talks, group activities and immersive simulation challenges.
• You'll meet many team members from your business area, including your People Leader and Resource Manager, and make a few friends along the way.
• Following AIP you move into more specific business area training for a few more weeks - all exciting and very relevant to your future client/project engagements.
• You will then kick start your professional career, whilst working towards a qualification with our dedicated apprenticeship provider, allowing you to earn while you learn!
• You will gain real-world experience and have the opportunity to network with colleagues at all levels of seniority and have access to lunch and learns, mentors and more!

Upon being offered a role, you will be assigned a buddy who is currently or recently completed a BrightStart programme. They will be your informal point of contact for any queries and offer insight and guidance ahead of joining.

Additional support and benefits information

• We're a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture.
• Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help.

Application deadlines: The closing deadline for this role is 12 th October, but we recommend getting your application in as soon as possible. Please note, some of our roles may close before the deadline if we experience high demand.

Assessment deadlines: Once you've applied to this role, you'll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process.

We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you.

Please note that the salary for this role does not meet the minimum threshold required under the Immigration Rules for Skilled Worker visa sponsorship and therefore we're unable to progress applications from candidates who require Skilled worker sponsorship.

What matters to you? Make it happen at Deloitte.