Enterprise AI Deployment Engineer (RAG & Integrations)

Optimizely; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology solutions company in Greater London is seeking a Senior Forward Deployed Engineer to serve as the technical bridge between AI products and customers. Responsibilities include collaborating with customers to design AI-driven solutions, participating in deployments, and providing technical training. The role demands over 3 years of experience in a technical customer-facing role, strong problem-solving skills, and proficiency in utilizing APIs. Candidates must have a relevant degree and a customer-centric mindset.

Qualifications

• 3+ years in a customer-facing technical role, focusing on software deployment and integration.
• Familiarity with Retrieval Augmented Generation (RAG) concepts.
• Proficiency in interacting with external systems via public APIs.

Responsibilities

• Collaborate with customers to understand AI use cases and data needs.
• Participate in the configuration and deployment of Optimizely AI.
• Support workshops and knowledge transfer for customer teams.

Skills

Customer Consultation & Solution Design

API & System Interaction

Problem-Solving

Communication

Adaptability

Education

Bachelor's or Master's degree in Computer Science, Engineering, or related technical field

Tools

Optimizely APIs

Data Integration tools

Job description

A technology solutions company in Greater London is seeking a Senior Forward Deployed Engineer to serve as the technical bridge between AI products and customers. Responsibilities include collaborating with customers to design AI-driven solutions, participating in deployments, and providing technical training. The role demands over 3 years of experience in a technical customer-facing role, strong problem-solving skills, and proficiency in utilizing APIs. Candidates must have a relevant degree and a customer-centric mindset.