Enterprise Account Manager

Whereby; Manchester; On-site; GBP 40,000 - 65,000; Full time

Job summary

Matillion, the AI Data Automation platform, is seeking an Account Manager to lead a portfolio of existing customers. You will convert flexible, no-contract billing into committed annual agreements while maintaining healthy, growing accounts.

You’ll need enough technical fluency to discuss the product credibly, but success comes from reading a customer’s usage, value and risk, and knowing when to escalate. You’ll own your book and priorities.

Qualifications

• Proven track record in closing deals.
• Strong communication and storytelling ability.
• Comfort with SaaS products and technical conversations.

Responsibilities

• Own a portfolio of existing customers.
• Convert flexible billing into annual commitments.
• Identify at-risk accounts and drive recoveries.
• Prioritize accounts based on usage, value, and risk.

Skills

Account management

Sales skills

Negotiation

CRM knowledge

Tools

CRM software

Job description

Are you ready to shape the future of data?

Matillion is the company behind Maia, the AI Data Automation platform.

In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster.

We started in Manchester and now we’re global - with teams across the UK, US and India.

We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it.

About the role

Most Account Managers present options. You close them.

You’ll own a portfolio of existing Matillion customers with two clear objectives: convert customers on flexible, no‑contract billing into committed annual agreements, and turn struggling or at-risk accounts back into healthy, growing ones. This is a business‑first role - you need enough technical fluency to hold a credible conversation about the product, but success comes from reading a customer's usage, value, and risk profile, and knowing exactly how to act on it. You’ll run your own book, make the call on where your time goes, and know when an account needs your full attention versus when it needs an escalation.