Enterprise Account Executive, Europe

Decagon; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Disability benefits

Retirement plan

Parental leave

Fertility benefits

Wellness stipend

Lunches in office

25 days vacation

Job summary

Decagon, based in London, seeks an Enterprise Account Executive to accelerate growth by leading full-cycle sales for enterprise clients. You will drive value-based engagement across C-suite stakeholders, collaborate with cross-functional teams, and shape the company’s GTM motion to close marquee deals.

You will thrive in a fast-paced, in-person environment and play a crucial role in expanding Decagon’s customer footprint across the UK, delivering measurable ROI and long-term partnerships.

Qualifications

• 4+ years of experience as a top-performing Account Executive
• Experience in complex solution sales and consistently closing 7 figure deals
• Consistent performance meeting pipeline generation targets for net new business

Responsibilities

• Manage the full sales cycle for enterprise accounts, from self lead generation through negotiation, closing, and renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding.
• Collaborate with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success.
• Foster strong relationships with key stakeholders, including C-suite executives, to drive ROI and long-term partnerships.
• Leverage the executive team to accelerate deal cycles and secure buy-in from senior client decision-makers.
• Shape go-to-market motion and influence how we engage and close key accounts

Skills

Enterprise sales

Deal closing

Pipeline generation

Stakeholder management

Job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our London office.

In this role, you will

• Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.

• Generate a pipeline from ICP accounts via value-driven outbounding

• Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.

• Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.

• Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.

• Play a key role in shaping go-to-market motion and influence how we engage and close key accounts

Your background looks something like this

• 4+ years of experience as a top-performing Account Executive with a strong track record of success.

• Experience in complex solution sales and consistently closing 7 figure deals.

• Consistent performance meeting pipeline generation targets for net new business

Even better

• Previous experience selling AI or Customer Support/Experience software.

• Experience as an early sales hire at a fast growing start-up.

Benefits

We proudly offer the following benefits for our full-time employees:

• Medical, Dental, and Vision benefits for you and your family

• Life Insurance and Disability Benefits

• Retirement Plan (e.g., 401K, pension)

• Parental Leave

• Fertility and family building benefits through Carrot

• Monthly stipend to support your wellness, lifestyle, and work-life balance

• Daily lunches and snacks in the office to keep you at your best

• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.