Enrollment Advisor

GEDU Global Education; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Discretionary annual performance bonus

Flexible benefits including Cycle to Work

Flexible benefits: Cycle to Work

Perks@Work discounts

Wellbeing centre

Referral scheme bonus

Discretionary annual bonus

Job summary

A higher education provider in Birmingham is seeking an Enrollment Advisor to promote its programs and guide prospective students through the admissions process. The ideal candidate will have excellent communication skills, a knowledge of the education landscape, and proficiency with digital and CRM platforms. The role includes developing recruitment strategies, providing information to students, and assisting with applications. This position offers a supportive work environment and is committed to equality and diversity.

Qualifications

• Ability to engage effectively with diverse audiences.
• Familiarity with data analysis and reporting is a plus.
• Proficiency with CRM systems and digital platforms for recruitment.
• Willingness to work evenings, weekends, and travel for events.
• Strong interpersonal skills and ability to collaborate with colleagues and students.

Responsibilities

• Develop and implement effective student recruitment strategies.
• Serve as the primary contact for prospective students.
• Provide information about academic programmes and admission requirements.
• Conduct presentations and campus tours.
• Utilise CRM systems to track prospective students.
• Assist with the application process.
• Collaborate with the admissions team.

Skills

Excellent verbal and written communication skills

Knowledge of the education landscape

Proficiency in using digital platforms and CRM systems

Flexibility to work evenings and weekends

Strong interpersonal skills

Self-motivated and goal-oriented

Tools

CRM systems

Job description

Enrollment Advisor

Location: Birmingham

Type of Contract: Permanent

Department: Student Recruitment

About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

The Role: Promote our institution to prospective students and assist them throughout the admissions process. Primary goal is to promote the Student Referral scheme and attract talented individuals, guiding them towards enrolling onto our academic programmes.

This role is not eligible for visa sponsorship.

What The Role Involves

• Develop and implement effective student recruitment strategies to achieve enrolment targets and attract a diverse pool of applicants.
• Serve as the primary point of contact for prospective students, responding to inquiries via phone, email, social media, and in‑person meetings.
• Provide detailed information about our institution's academic programmes, admission requirements, scholarships, campus facilities, and student life to prospective students.
• Conduct presentations, campus tours, and information sessions for groups and individuals to showcase our institution and its offerings.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personalised communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews, and participate in the selection process, ensuring a fair and comprehensive evaluation of prospective students.

About You

• Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
• Knowledge of the education landscape, admission processes, and financial aid options.
• Proficiency in using various digital platforms, social media, and CRM systems for recruitment purposes.
• Flexibility to work evenings, weekends, and travel to attend recruitment events as required.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, with the ability to build relationships and work collaboratively with colleagues, students and educational partners.
• Self‑motivated and goal‑oriented with a passion for helping students achieve their educational goals.

What We Offer

• 25 days annual leave, plus 8 public holidays.
• 1‑day extra leave per year of service, up to a maximum of 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
• Perks@Work discounts platform, wellbeing centre and more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.