Enquiry and Disability Support Librarian

University of the West of England; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

The University of the West of England is seeking an Enquiry and Disability Support Librarian to deliver exemplary library services. This role involves providing support to diverse library users, managing staff across multiple sites, and enhancing the overall student experience. The ideal candidate will be a qualified librarian with strong management experience and a passion for inclusive service delivery.

Benefits

Generous annual leave

Career development opportunities

Onsite nursery

Retail savings

Qualifications

• Experience supervising staff in a library environment is essential.
• Passionate about inclusive support for diverse library users.
• Ability to innovate in service delivery.

Responsibilities

• Provide direct enquiry support for library users online and in person.
• Act as line manager for staff across multiple library sites.
• Build relationships with colleagues and services at the University.

Skills

Customer service

Staff management

Collaboration

Innovation

IT skills

Education

Qualified librarian

Tools

MS Office

Digital tools

Job description

About This Role

This is an exciting opportunity to deliver Library services as part of the Student Service Centre, part of the new Student and Campus Life service.

In our Student Service Centre we help students navigate their whole journey, providing a coherent route and common experience for all student enquiries. Offering information and access to services covering all aspects of student life; from academic and learning resources to financial, physical and mental wellbeing through to residential and all other aspects of student life.

We are seeking to appoint an Enquiry and Disability Support Librarian. Working as part of a team of Enquiry and Disability Support Librarians, led by the Enquiry and Disability Services Librarian, you will provide direct enquiry support for a diverse range of library users both online and in person.

This role will be based at both the Frenchay and Bower Ashton Libraries and you will act at a line manager for staff at both sites, monitoring and allocating work, supporting the induction and training of new staff and carrying out performance development reviews.

Your role will also be vital in building relationships with other colleagues and services at the University, sharing information and ensuring that our students have the best possible journey during their time at university.

About You

We are looking for someone:

• Who is a qualified librarian
• ambitious about delivering high quality customer service
• with experience of managing and supervising staff and collaborating with others
• who has experience of working in a library environment
• with excellent IT skills and experience of email, MS Office applications and other digital tools
• innovative about change and developing services
• passionate about delivering inclusive support and ensuring that our students get the best out of university
  
  
  

Where is this role based?

We have two posts.

Both posts are based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

You would also work regularly at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed and is home to UWE Bristol's creative and cultural subjects and our Glenside Campus which is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre.

Post 1 will be split between Frenchay and Bower Ashton with occasional cover at Glenside required. This postholder will act as a line manager for colleagues both at Frenchay and Bower Ashton and will therefore need to spend time at both sites

Post 2 will be based at Frenchay but will cover at Bower Ashton and Glenside weekly to support the teams.

We will ask you your preference at interview.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol , one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community .

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Sandra Clark on 0117 328 2477 or email: [e-mail]

Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We aim to give candidates at least a week's notice to attend interview.

These are permanent posts, working full time/37 hours per week.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 80 percent of your time, with the opportunity to work from home on the remaining days subject to business need.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

Right to Work in the UK

The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options .

Please note that UWE Bristol does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you - if you are excited about this opportunity please complete our application form as soon as possible.

Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.