Enhanced Student Support Lead - Queensway School

Wollborg Michelson Personnel Service Inc; Telford; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Comprehensive induction

Professional development

LGPS pension

Wellbeing support

Family-friendly policies

Salary sacrifice schemes

Free parking

Collaborative colleagues across the UK

Job summary

Learning Community Trust seeks an Enhanced Student Support Lead at Queensway School, Telford. The role focuses on coordinating safe, purposeful pastoral and academic support for pupils educated away from school or returning after suspensions, with a strong emphasis on re-engagement and safe reintegration.

The post requires calm, resilient and highly organised professionals to liaise with families and external professionals and to monitor welfare, attendance and safety.

Qualifications

• Experience supporting pupils with SEMH needs preferred.
• Ability to coordinate pastoral and academic support for pupils.

Responsibilities

• Coordinate high-quality pastoral and academic support for pupils educated away from the school site through external placements or modified timetables.
• Ensure each arrangement is safe, purposeful, regularly reviewed and focused on increasing engagement and a planned return to school.
• Act as liaison between pupils, families, school staff, placement providers and professionals, monitor attendance, welfare, safety and academic continuity.

Job description

Learning Community Trust - Queensway South,

Enhanced Student Support Lead

Queensway School, Telford

Permanent | Support Staff | Term time (38 weeks) plus 5 days

32.5 hours per week

Salary: NJC Scale 6, points 18–22 (£24,505 - £26,184)

Closing date for applications: 12th October by 5pm

Interview date: W/C 19th October

Queensway School is seeking a calm, resilient and dependable Enhanced student support lead to help pupils feel safe, regulate successfully and re-engage positively with learning.

A highly responsive role coordinating safe, purposeful support and successful reintegration for pupils

Queensway is a specialist school in Telford supporting children and young people with Social, Emotional and Mental Health needs and Communication and Interaction needs, including autism. We are a Trauma Informed Gold school with Advanced Autism Accreditation, where relationships, empathy and high expectations come together to help every pupil thrive.

As Enhanced Student Support Lead, you will coordinate high-quality pastoral and academic support for pupils educated away from the school site through external placements or modified timetables, and for pupils returning following suspension. You will ensure each arrangement is safe, purposeful, regularly reviewed and focused on increasing engagement and securing a planned return to school.

Acting as the principal operational link between pupils, families, school colleagues, placement providers and relevant professionals, you will monitor attendance, welfare, safety, engagement and academic continuity. You will coordinate learning materials and information, contribute to reviews, maintain accurate case records, and undertake planned visits to external provision and, where appropriate and risk assessed, pupils’ homes.

We are looking for a calm, resilient and highly organised professional with experience of supporting children or young people, including those with complex or additional needs. You will build trusted relationships while maintaining clear expectations and professional boundaries, coordinate confidently across families, staff and external professionals, respond appropriately to changing circumstances and risk, and ensure actions are recorded accurately and followed through. Experience of alternative provision, modified timetables, reintegration, home visiting or multi‑agency work would be an advantage.

What We Can Offer You

This is an exciting time to join Queensway. The school is entering a period of development, including new purpose-built SEMH facilities that will create further opportunities for pupils and staff. As part of the Learning Community Trust, you will join a collaborative family of primary, secondary and specialist academies united by a commitment to inclusion, professional growth and ensuring that no child is left behind.

• comprehensive induction,
• ongoing professional development and opportunities to progress across a growing Trust.
• generous Local Government Pension Scheme provision,
• wellbeing and counselling support,
• family-friendly policies,
• salary sacrifice schemes,
• free parking where available,
• the opportunity to collaborate with experienced colleagues across specialist education.

The Learning Community Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment are subject to an Enhanced DBS check, children's barred list check and, where applicable, a prohibition from teaching check. An online social media check will be undertaken for all shortlisted candidates prior to interview. This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013, 2020 and 2023). Guidance on disclosing convictions can be found on the Ministry of Justice website. Under the Immigration Act 2016, candidates for customer-facing roles must meet the necessary standard of spoken English. It is an offence to apply if barred from engaging in regulated activity relevant to children. Any offer of employment is subject to medical fitness, satisfactory references, right to work in the UK, satisfactory online checks and an Enhanced DBS check. Applicants must have current right to work visa status; this role does not support visa applications.